Started my appointment exactly on time
Started my appointment exactly on time! Technician was professional, friendly and efficient. Explained the procedure well and gave clear instructions. Great experience!
By ankle M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
524 reviews
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Since 1965, Brownmed has been dedicated to providing innovative wellness and recovery solutions that help people feel better, recover faster, and live well. We take pride in our long history of creating products that improve health and enhance quality of life. As a family-owned business, we have locations in Spirit Lake, IA, and Boston, MA. Our mission is to continue developing products that support your wellness journey, whether you're recovering from an injury, managing a condition, or just looking for ways to feel your best. Learn more about us, our story, and our 13 brands of products by visiting our website at https://www.brownmed.com/. Stay connected with us on social media (@brownmedinc) for updates, tips, and more!
Brownmed, Inc. (brownmed.com) has 524 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
524 approved reviews, newest moderated first
Started my appointment exactly on time! Technician was professional, friendly and efficient. Explained the procedure well and gave clear instructions. Great experience!
By ankle M.
The service was fast, but I don’t like my purchase. The wedge pillow was way too hard for my 85 year old mom. I’ll probably give it to the Salvation Army.
By Terrie M.
The product was as advertised and shipped immediaely
By Betty M.
It was VERY easy to schedule a video office visit with Tracy Taylor / the practice. This was my first time ever meeting with a nutritionist and my appointment went great. We discussed scheduling a 6 week follow up appointment to see how everything is going and i do look forward to that appointment. One thing i thought was exceptional is that Tracy stated that if i have any questions or issues that pop up between now and my next appointment, i can message her on the MyStanford portal and she will get right back to me. I definitely got the sense that patient care and patient well being is a priority and i cant say that i always feel this way about other medical practices. Excellent service - REALLY !!
By Sallie L.
Update: Customer Service called and are sending a replacement pair. Original Post: The gloves each had holes. I contacted the company multiple times requesting a replacement pair, always having to leave a voice mail message and never receiving a return call. I also addressed the issue using their online Contact Us form, but again have received no reply. At this point I want my money back.
By Laureen
Sent items out quickly.
By Jane R.
Very fast shipping, thank you!
By Izzy G.
I had a problem with the gloves I ordered , they tore (seam came undone) when I was trying them on.They asked me for some basic infrmation and sent me a new pair.
By Rick