Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
133 reviews
BrondellSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brondell is committed to happier, healthier people—and a more sustainable future for all.For more than 20 years, we’ve believed that caring for ourselves and our surroundings is one and the same. Our bidets, water filtration systems, showerheads, and high-performance faucets bring comfort, confidence, and sustainability to any space. We leverage science-backed technology and intentional design to improve the ways you interact with water—from washing and drinking to flushing. Across homes and commercial spaces, our products make it easier to feel better about your daily routines.We believe that everyday choices make a difference. Our bidets help reduce reliance on toilet paper. Our water filtration systems provide safer water while helping customers cut back on single-use bottles. Our water-saving showerheads and faucets help conserve vital resources that we all share. Together, these products make it easier to care for yourself and your surroundings, one day at a time. And that feels better already.
Brondell (brondell.com) has 133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 85 reviews with 5 stars · Clear filters
great product fast shipping easy install We love it
By Lanny M.
Response from Brondell· Oct 22, 2026
We're so happy to hear that your product arrived quickly, was easy to install, and, most importantly, that you love it. Thanks for being a Brondell customer!
The Cypress filtration system is compact, easy to setup and has been going strong for two years
By Dan
Response from Brondell· Oct 22, 2026
Thank you for the kind words! We're glad your Cypress system has delivered reliable performance for the past two years and that installation was a breeze. We appreciate your support!
Love the seat!
By Stephen S.
Response from Brondell· Oct 22, 2026
Thank you for the kind words! We're so glad you're loving your seat and enjoying the Brondell experience.
This is our third Brondell. Company customer service is very good. This particular item has a few more bells and whistles that we are still getting used to. However, it works as it should and we are pleased.
By L. N.
Response from Brondell· Oct 22, 2026
Thank you for your continued trust in Brondell! We're thrilled that this is your third Brondell product and that you're enjoying the upgraded features. We appreciate your kind words about our customer service team and are glad you're pleased with your new bidet. 😊
Great product, works like it should and good quality.
By Steve
Response from Brondell· Oct 22, 2026
Knowing it's working just as expected is exactly what we strive for. Thank you for choosing Brondell!
Product is very study. Easy install with everything that's needed to connect. I should have bought one years ago
By Bill T.
Response from Brondell· Oct 22, 2026
Thank you for the kind words! We're glad installation was simple and that you're enjoying the quality of your new bidet. Better late than never, and welcome to the Brondell family!
Great product, admirable & friendly C.S., stands behind there product
By David F.
Response from Brondell· Oct 22, 2026
Thank you for your wonderful review! Your kind words about our quality and commitment to our customers mean a great deal to us. Thank you for choosing Brondell! 💙
I love the product. This is my second purchase. The first one was light pink and this one is medium blue it’s really hard to find out if there is accumulated dirt inside and mold, I found out the hard way in the pink one. What do you recommend I use it almost every day in my home bathroom of course take it with me traveling Thank you very much Carol
By Carol H.
Response from Brondell· Oct 22, 2026
Thank you for being a repeat Brondell customer! We're thrilled you're enjoying your travel bidet and appreciate your continued support. For tips on proper cleaning and maintenance, please don't hesitate to reach out to our Support team.
