Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
133 reviews
BrondellSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brondell is committed to happier, healthier people—and a more sustainable future for all.For more than 20 years, we’ve believed that caring for ourselves and our surroundings is one and the same. Our bidets, water filtration systems, showerheads, and high-performance faucets bring comfort, confidence, and sustainability to any space. We leverage science-backed technology and intentional design to improve the ways you interact with water—from washing and drinking to flushing. Across homes and commercial spaces, our products make it easier to feel better about your daily routines.We believe that everyday choices make a difference. Our bidets help reduce reliance on toilet paper. Our water filtration systems provide safer water while helping customers cut back on single-use bottles. Our water-saving showerheads and faucets help conserve vital resources that we all share. Together, these products make it easier to care for yourself and your surroundings, one day at a time. And that feels better already.
Brondell (brondell.com) has 133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 85 reviews with 5 stars · Clear filters
they make excellent bidets that work well, plenty of options for water temp, pressure, wand movement, etc. easy to install and operate. stays clean
By Paul
Response from Brondell· Oct 22, 2026
Thank you for your review! Knowing it's delivering the comfort and cleanliness you were looking for means a lot to us. Thank you for choosing Brondell!
I had never heard of this brand before. I needed a water filter that took out asbestos since we found out our water lines were made with that. Hard to find. I decided to take a chance with Brondell and I am glad I did. The system is of good quality, the water tasted really good and the price was right. It was easy for my husband to install, not so if I had to do it. He is technically minded and I am not. They shipped it promptly and it was here in a couple of days. I highly recommend them.
By Susan W.
Response from Brondell· Oct 22, 2026
Thank you for sharing your experience! We're honored that you chose Brondell and are so glad the system has met your expectations for quality, performance, and value. Your recommendation means a lot to us. Enjoy your filtered water! 😊
Great, well-made product. Arrived quickly.
By Lorene L.
Response from Brondell· Oct 22, 2026
Thank you! Your kind words mean a lot! We're glad you're enjoying the quality of your product and that it arrived promptly. Thanks for choosing Brondell!
Brondell makes reliable products that last for years. Innovative and sustainable, with good philanthropy programs, too. Their shower heads and bidet attachments should be in every home. They work like a dream!
By Raghav
Response from Brondell· Oct 22, 2026
Thank you for the fantastic feedback! We're delighted to hear you've had such a positive experience with our products and values. Your support and recommendation mean the world to us. Thanks for choosing Brondell! 😊
We've used several brands of bidet attachments and like our Brondell best. When we had a small issue with a part after years of use, their customer service folks quickly sent out a replacement piece.
By CatChic
Response from Brondell· Oct 22, 2026
We're thrilled to hear your Brondell bidet has provided years of dependable performance and that our team could quickly assist when a replacement part was needed. Thank you for your review!
This is a very well built and rugged bidet. My second one and I love it. I show it to all my friends, some of whom bought their own and are fans now too.
By Bobaloo
Response from Brondell· Oct 22, 2026
Thank you for your review! There's no better compliment than a recommendation. Thanks for being part of the Brondell family! 😊
GOOD PRODUC AND SERVICE
By ZESU Z.
Response from Brondell· Oct 22, 2026
Thank you for your review! We appreciate the kind feedback!
Love the idea that you don't have to get a fancy toilet to get what you are wanting. Having this that attaches to your existing toilet is great and worth the money value. Should have had this going up but now it cuts down tissue paper consumption. I feels like I'm cleaner then ever and don't have to worry about cleaning myself off and waste lot of my value time.
By Caleb A.
Response from Brondell· Oct 22, 2026
Thank you for the wonderful feedback! We're delighted that your bidet attachment has been such a great value and has made a noticeable difference in your daily routine. Enjoy the comfort, cleanliness, and savings, and thanks for being a Brondell customer!
