Customer service is excellent.
Customer service is excellent.
By Tami
Response from Broda· Feb 9, 2021
Tami, thanks for your great review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
94 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Broda’s wheelchairs provide comfort in long-term and complex care covering mobility, rehab, shower, commode, rocker, and glider with tilt-in-space and recline positioning and seating. Our mission is to provide exceptional comfort for individuals who need clinically proven support in assisted living, skilled nursing, hospice and palliative care, home health, acute care and independent living and other healthcare environments.Comfort is Essential,and when it comes to providing comfort,Make Sure. It’s a Broda. Broda’s full line of tilt-in-space positioning chairs has been improving people’s lives for 40 years. For some, having the appropriate chair or wheelchair from Broda means relief from chronic pain, for others, it’s maintaining independence, and in many cases, it means getting out of bed for the first time in months to engage in their surroundings.
Broda (brodaseating.com) has 94 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
94 approved reviews, newest moderated first
Customer service is excellent.
By Tami
Response from Broda· Feb 9, 2021
Tami, thanks for your great review!
I've been ordering from broda for 6 years. Most if the time everything is great, few occasions I have recieved replacement parts that were not the correct parts. However the overall experience has been better then most vendors I have dealt with. The product is well known and works as it should with very little down time die to equipment failures.
By Joe M.
Response from Broda· Feb 9, 2021
Hi Joe, thanks for the review we love working with Patriot Medical!
Communication and information on the chair that WSH purchased was great. I was always able to get into contact whenever I had any questions and they delivered the product when they said they would. They also delivered exactly what WSH ordered.
By Jamie S.
Response from Broda· Feb 9, 2021
Hi Jamie, thanks for your feedback!
Very happy with the product. Sales rep was very helpful
By Melody O.
Response from Broda· Feb 8, 2021
Thank you Melody, we are always here to help!
Very good service we appreciate doing business with Broda.
By Jean C.
Response from Broda· Feb 8, 2021
Jean, thanks for the great review!
Quick customer service and delivery
By Sherry-Lynn M.
Response from Broda· Feb 8, 2021
Thank you Sherry-Lynn for the great review!
Both Zana and Keith are very professional, responsive and helpful. Kept their promises so I trust them very much. They have products that work really well for my clients.
By Maria G.
Response from Broda· Feb 8, 2021
Thank you Maria for the nice message!
I ordered a pair of Broda chairs for 2 male patients with older traumatic brain injuries. During the course of the year both patients knocked off the bottom leg rest attachment. It has a steel rod with an internal spring which locks it into place and both springs broke. However the rest of the chair survived the frequent abuse inflicted by restless movement and even repetitive banging. All in all the chairs did/do a great job of providing total out of bed support and can be adjusted to provide appropriate upright orientation to the environment
By Dan Mitchell O.
Response from Broda· Feb 8, 2021
Thank you Dan for the great feedback! We are happy our products are able to provide the out of bed support your clients need.