Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
596 reviews
Brilliant POSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 560 reviews with 5 stars · Clear filters
I just started my new small business I am very pleased that Stu has been very helpful. The POS that he recommended me I have to say I am very happy with it is very easy to work with and if I have a question I can always call him and he answers the phone right away
By tania T.
My experience has been extremely delightful. My sales rep Stu made feel confident and comfortable with my new found relationship with Brilliant POS. The low rates of the credit card processing and the fact that this pos software handles everything from payroll to inventory was an immediate sale for me.
By Tia
I reviewed most of the POS companies and am glad to have chosen Brilliant POS. The excellent service, the time taken to explain the system and its benefits was time well spent. I highly recommend their system and look forward to a future with them. Bob Briggs The Best Puzzles and Gifts
By Bob B.
We have a small retail business & have needed a POS fjrcseveral years. We are very happy with our decision to go w/Brilliant POS. Stuart & Kara have been very helpful with the process. We would recommend this group to anyone thinking about implementing a POS.
By Consumer
Recently opened a small personal training studio. Stuart was able to set up the Clover system fast and efficiently and has done nothing short than provide 5-star service. Exceptionally knowledgable and the product is very user friendly. Very happy with my decision in choosing Brilliant POS and having Stuart as my assigned agent
By Dom
Brilliant POS was very knowledgeable of the product and it’s competitors. As a new business owner I was not sure which direction I should go for my POS system, and was being pulled in many different directions. However, I was reassured that with brilliant I’d always have someone to call for assistance. I haven’t needed the assistance thus far because the system has been very user friendly.
By Jamie H.
My sale's rep did an awesome job explaining to me. He had to talk to another person so I'd understand. I'm not computer savvy at all..lol.. Customer service is great.
By Jackie
Extremely helpful, answered all questions, and went above and beyond to explain things and help me get exactly what I needed!!
By Karri
