Rep was very helpful and easy to work…
Rep was very helpful and easy to work with. POS seems easy to use and set up. Enjoyed working with them to get this new system and get it set up.
By Denise G.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
596 reviews
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Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Rep was very helpful and easy to work with. POS seems easy to use and set up. Enjoyed working with them to get this new system and get it set up.
By Denise G.
So far so good! Being the one responsible for getting the system up and running, I am extremely grateful for a live person to talk through everything!
By Donna Y.
Easy to communicate with and not an automated line, getting to talk to an actual human is worth everything now a days. They were quick and got me set up within days. Would highly recommend
By Kelly
Stuart is professional, patient and articulate. He has great listening skills-a rarity these days!! Looking forward to using my new program this weekend!!
By Sally A S.
Stuart was super knowledgeable and very thorough on all details from the demo through the sale as well as follow up after. This is often the most important and overlooked part of any sale.
By St. John M.
For someone who is not tech savvy, I found it very easy to navigate. Stuart was extremely patient and clear when answering all of my many questions.
By Susan H.
Actually listening to what you want instead of selling you what you don’t need.
By nativ
We had a great experience with Stuart, we feel very supported and clear about everything. So far everything has been transparent and easy, we're very happy.
By Michael A.