Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
596 reviews
Brilliant POSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 560 reviews with 5 stars · Clear filters
When I need help, response is immediate! It is easy to use and set up
By Laura I.
Response from Brilliant POS· May 26, 2022
It's great to hear that your expectations were met with the service and products received. We’re here to serve you anytime!
I contacted Brilliant and what can I say. The process was easy and quick. I think it is perfect set up for my small business. The product is easy to understand and customer service is on it too. I have 0 complaints.
By Accent Pets ChristineMott P.
Response from Brilliant POS· May 26, 2022
We want you to know how much we appreciate your review. We’re happy to hear we hit the mark for you and your business needs.
I didn’t fully understand the system but Tim was able to help me really understand the system and the needs of my business I appreciate him for all his help even after purchasing my system he answered questions I had.
By Rita Ron S.
Response from Brilliant POS· May 26, 2022
It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We love to hear that you received the proper training and can make the most of your clover system!
Overall great experience with the team. Quick response time and very helpful!
By Andrea D.
Response from Brilliant POS· May 26, 2022
I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback!
I have recently opened up a new business and Brilliant POS has been invaluable to me.The staff is friendly, available and trustworthy. I can’t thank them enough for all their help and look forward to working with him in a long range future.
By Stephanie
Response from Brilliant POS· May 26, 2022
It’s our pleasure to provide the best possible service to our guests. Congratulations on your new business! We look forward to serving you in the future.
Very easy to work with, quick and easy to get things done.
By harold laramie J.
Response from Brilliant POS· May 26, 2022
Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
Very pleased with the service I received from Brilliant POS. They were professional and very helpful.
By Stephanie C.
Response from Brilliant POS· May 26, 2022
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience.
The process was extremely easy and Stuart
By Chris C.
Response from Brilliant POS· May 26, 2022
It’s nice to hear your kind words of appreciation for our hard-working staff!
