Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
596 reviews
Brilliant POSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 560 reviews with 5 stars · Clear filters
The Customer Help Line was one of the worst I have ever worked with, but Justin made up for it by helping me fix my problem. I was so frustrated; I gave him one day or I was going to switch to another POS company. He sent messages outside of work hours, was very apologetic, and ultimately got me going in the right direction! Thanks Justin!
By Amber H.
Justin Boyd was very professional and was very knowledgeable about the product and courteous.
By Dwayne T.
I'm am so impressed, please if you are feeling left out in the world and need help with credit card processing please reach out to these guys, they stand on their words with a 98% guarantee to help you grow your business.
By Shawna G.
It is a great company and Anthony is a great person, he helps us to understand everything clearly and makes sure to answer all the questions we have and is willing to help in any way he can.
By Keyla V.
Nothing but great things to say about brilliant pos! Anthony was awesome to work with and very knowledgeable!! Knowing I can contact him with any questions or problems is worth everything. Thank you Anthony and thank you brilliant pos!
By erica
We have been working with Brilliant POS, and we love it. It's been easy and effortless to have everything on the POS system taken care of. Very knowledgeable team and always available to help.
By Tips&Toes N.
I Purchased a Clover Flex through Brilliant POS and could not be happier. The sales team was awesome super friendly and helpful. I will be purchasing through Brilliant POS again.
By Keaton T.
The sales rep was very professional and efficient. I loved their service! Thank you guys!
By Ashlan L.
