Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
596 reviews
Brilliant POSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 560 reviews with 5 stars · Clear filters
Talking with someone that was very helpful with the equipment and software knowledge that would benefit my new business. I highly recommend Brilliant POS and my representative Stuart, and look forward in promoting and advancing my business with the help that Brilliant POS provides me.
By MeMe
The shipping was fast and the software is very easy to learn. Our clover contact was very supportive and very reachable. Setting everything up was a breeze!
By Brianna M.
Grant was really professional throughout the process of getting me started with my POS system.. Communication was outstanding. It was easy to make a transition over to another system. Really appreciate how he took me through the system
By Jose R.
I am a new business owner with no prior experience. Brilliant and their staff made my entry into business virtually pain free. Their professionalism and expertise got me to overcome my own insecurities and helped me develop confidence in launching my new business. THANK YOU, Brilliant!
By John R.
This company and their employees are highly recommended. Respectful willing to work with you on top of everything fast prompt and correct. Their customer service is outstanding not one issue very polite. I have checked out other companies and their pricing is very reasonable and they are willing to work with you.
By Jody P.
Jus wanted to thank Stuart for being so helpful n walking me through everything I needed help with .I will definitely being using them for the next business I open thanks
By Malcom M.
Working with Stuart through this process has been very enjoyable. He's quick to respond to any questions or issues that I have, I truly feel like I have support available to me within minutes of having an issue! I highly recommend working with Stuart and Brilliant POS!
By Scott E.
Excellent Customer Service. The Brilliant POS has answered and helped find the answers to all my questions during the set up of Clover, ShopVentory and HomeBase, the integrations were seamless and their support teams very responsive
By Satisfied C.
