All therapists and psychiatrists are…
All therapists and psychiatrists are readily available. Great communication through the website All staff are helpful.
By Guy K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 94 reviews with 4 stars · Clear filters
All therapists and psychiatrists are readily available. Great communication through the website All staff are helpful.
By Guy K.
It’s been very helpful being able to do virtual calls with a counselor every week!
By kristina
Great service providers! Love that everything is all in one place. Felt cared for and truly valued. Only suggestion would be having the ability to schedule more than 1 therapy apt at a time. Only can do week by week once current session is complete and that makes it difficult to work around other things. Would be great to be able to schedule either a standing apt weekly or several future appointments at 1 time.
By Jillian R.
I think the program really tries to make a good match but it died by always work out. Times for therapy meetings is hard to accommodate and to be honest I did not match well with my therapist
By Guest
The programs and ideas presented through brightside therapy worked for me and I am able to see how I can be in control of my own cognitive behaviors.
By Mel B.
The therapists are fine. Much too difficult to find appointment times.
By JustAnswer C.
It's awesome to be able to get treatment from the comfort of your own home, but it is inconvenient to have to make an appointment to talk about upping the dosage of current meds instead of being able to do that in the message feature
By Kayla H.
Julio and Dr. Dunatov are taking good care of me.
By KW