Helpful
Convenient, helpful, good resources
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 94 reviews with 4 stars · Clear filters
Convenient, helpful, good resources
By customer
5 stars means over mad beyond. Nothing wrong with 4
By Kate V.
Im starting to notice changes in anger spikes and emotion jack ups, thats great. My doctor is great, only thing I would want improved is how long the meet ups are. We only have about 15 minutes together to discuss things and the past two meetings have felt really rushed because of that.
By Nathan
My therapist is wonderful. The only reason I did not give it 5 Star is because Psychiatry could not handle my meds as well, so I am having to find a psychiatrist locally for that, but I am very pleased with my therapist I am seeing bi-weekly. She is exactly who I needed in my life to help, and I wish I would of reached out for assistance much earlier. I deserved doing this for ME!
By M S.
You do t accept the free therapy program with Cigna outside of that it’s been fine
By Fulvio Alejandro M.
My. Counselor is excellent. Your website is difficult to use. No matter what I log in to do, I'm sent through the initial sign-ups questions and asked to pick a plan. It takes 2-3 sign-in, to avoid that waste of time. One time, I was sent the same assignment, two weeks in a row.
By Jim T.
My former phycologist was very compassionate, and friendly it may it very easy to open up about everything, I feel she has me going in the rite direction. My current therapist i can say the same she is very friendly and compassionate also makes it very easy to open up and speak to her .so far I have nothing to complain about other than I will miss Mrs Cruz and now I need to start all over with a new phycologist, all I can do is hope is also friendly and compassionate..
By Shawn M.
All has gone well. Happy with progress. Therapist is helpful.
By Duane C.