The accessibility
The accessibility. I don't need a computer or Wi-Fi to get the help I need. And it's affordable in my case.
By Cody T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 1,024 reviews with 5 stars · Clear filters
The accessibility. I don't need a computer or Wi-Fi to get the help I need. And it's affordable in my case.
By Cody T.
Mrs. Johnson & Dr. Richmond are wonderful. They have helped me some much.
By Renee M.
I love the professionalism and care I've been receiving. I also love the style of the app itself and being able to see my therapist at home because I get a lot of anxiety going to appointments and this helps that. Also thy check ins keep me on track. Best choice I've made for my mental health.
By Hannah M.
I like how the doc gets our appointment done so swiftly and how she covers all the bases about Rx meds. My counselor is super sweet! I don't know much more to say other than she sticks to the allotted time very politely so she can get with her next patient. Don't let this one go!
By Lady
Response from Brightside Health· Jul 16, 2025
Thank you for your feedback. We want to clarify that occupational therapy (OT) and physical therapy (PT) isn’t a service we offer. Brightside Health is an online telehealth provider for psychiatry and therapy services. Our team is always here to support or answer questions about our services at [email protected].
I am very happy with the service. The app is very easy to use. The therapists a great to speak with. Reminders are timely.
By John W.
Great staff and they helped me out a whole lot thank u
By Antuitionshene J.
Lisa my therapist is easy to talk to and I should get better with her sessions and the medication.
By Christopher Gurdak G.
She's trying to get the perfect type and dosage for my problems. She returns texts promptly. I think Rebecca is wonderful she is very professional courteous,helpful and caring.
By Cathy G.