Excellent care from my provider!
The care I receive from my provider is excellent! She gets me and is always so supportive and positive. I would have given 5 stars but their billing needs to be more transparent and documented.
By Cheryl G.
Monday, November 9, 2026 · Customer reviews of US businesses
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1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 94 reviews with 4 stars · Clear filters
The care I receive from my provider is excellent! She gets me and is always so supportive and positive. I would have given 5 stars but their billing needs to be more transparent and documented.
By Cheryl G.
I’m very happy with my therapist and like my NP. We are working on meds and dosing, but I can tell we are on the right track. The app is good, but could use a couple of tweaks. The main thing, on the patient side, is not being able to schedule more than 2 weeks out. Also, it isn’t as intuitive to navigate as I would have hoped. If feels like there are things filed away in areas that I don’t know to look in (or features I don’t know exist), overall, the therapy and NP care are most important to me, and I am happy with those.
By Stacey
Brightside has served as a great refresher for my previous experience with direct therapy and CBT training. My provider is super intuitive and extremely insightful. I appreciate all of the help I'm receiving.
By Sally F.
45 minutes for appointment is too long for me.. they redundant. The medicine seems to get my serotonin levels back on track. I'm wondering how we finish these therapy sessions.
By Melissa E.
Availability of mental health professionals and professional practice.
By Andy C.
Great staff caring people and helpful and try to help and not push unnecessary medications teach good coping techniques.
By Kim G.
Enjoy my provider. The app is easy to navigate.
By Michelle
I am pleased with my care. The system is easy to use.
By Carole C.