Very helpful
This is a very good concept that allows for in home appointments
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 94 reviews with 4 stars · Clear filters
This is a very good concept that allows for in home appointments
By customer
Doing better.
By K9Lover
Good overall experience, quality medical professionals available daily. Great app. But when I tried to cancel two days after my next month started, customer service was not very accommodating.
By Natalia W.
My therapist is terrific -- However: trying to get some help making an appointment with my nurse practitioner. The "help" person clearly had not read my email and gave me advice assuming I had not already tried the standard procedures.
By DeAnne
It only takes 15 to get my refills..
By Sharon
Great experience
By Karissa B.
My psychiatrist was fantastic. The antidepressant prescribed for me has really improved my quality of life. My therapist was also fantastic. However, since he is so good, there wasn't much choice for appointment openings when I needed them, so that was disappointing.
By Shannon F.
My therapist is very good
By Jon F.