It was so easy and convenient to…
It was so easy and convenient to connect with my provider. She’s a great listener and very supportive.
By Laura Y.
Monday, November 9, 2026 · Customer reviews of US businesses
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1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 1,024 reviews with 5 stars · Clear filters
It was so easy and convenient to connect with my provider. She’s a great listener and very supportive.
By Laura Y.
Susan Wilcox was very informative and kind.
By Nicole M.
Quick and easy communication! Following up was also good!
By Mr. O.
Contacted BrightSide when I was at my absolute lowest point in my life. I lost my dr. Had to withdraw from meds I was on for 30+ yrs and within 4 months I’m happy to say, I’m only taking 1 medication now and I haven’t felt this great EVER!!! Don’t get me wrong, there were trials and tribulations, it all worked out in the end and in a very short period of time. Kelli Soto deserves more accolades than I could ever give her!!! God sent her to me,!she is my guardian angel 👼
By Claudette L.
This site gas been a great help to me, it's easy and fast. It's user friendly and my doctor responds to me very quickly to any questions I have. In the beginning he went way above and beyond to make sure we were using the right pharmacy for medications prescribed. I will continue to use Brightside and have no complaints or concerns.
By Shannon V.
My MD and therapist have both been so personable and helpful. Very difficult to find outside of this type of platform.
By Phil
The process is easy and one of the most affordable options in the marketplace.
By Bradley S.
My doctor is knowledgeable, empathetic, and helpful. Plus, it's easy to get an appointment!
By CG