Super convenient
Super convenient. The providers are caring and really listen to you. I like that I can message them directly if I have a concern. Not too expensive with insurance.
By Falon T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 1,024 reviews with 5 stars · Clear filters
Super convenient. The providers are caring and really listen to you. I like that I can message them directly if I have a concern. Not too expensive with insurance.
By Falon T.
So far so good. Everyone. has been very kind and responsive
By John S.
I found Brightside online during a difficult time filled with anxiety and depression. This place was a life saver! Very professional and caring!
By Jay in T.
Ashlee, my therapist, has been so wonderful. She does not preach but quietly guides me to enlightment. She has been a life savior for me after decades of abuse. And my UHC insurance covers it 100%!
By Dorothy
They keep track of my medications and symptoms every week.
By Mauricio P.
My therapist was attentive, caring, on-time, and suggestive when it mattered. Not directly suggestive she would ask what I thought about taking a path towards a solution.
By Paul
Brightside has such a responsive and helpful staff every time I've had to call or message them. I absolutely love the therapist I found as well. It's so much easier for me to get help virtually and I feel supported. And I really enjoy the video lessons! I was struggling very badly when I signed up and I feel like I've made so much progress. It feels like such a relief.
By Christina
The doctor is very conscious of my needs and response when I text I don’t feel alone and he gives me good advice
By Claudia A.