Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
949 reviews
BrightmedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
949 approved reviews, newest moderated first
Brightmeds , helped me loose 50lbs. If you have questions and need help , there is always help on the chat . It is easy to cancel or pause your prescription! If you do not want to go to a doctor all the time ,I would recommend Brightmeds !
By Ursula M.
Response from Brightmeds· Mar 11, 2025
Hi Ursula, That's an incredible achievement! We're glad our team and services made the process easier for you. Best regards, The Brightmeds Team
Brightmeds gave me great support during my weight Loss journey. Customer service is over the top helpful. Readily available to answer any questions or concern I had. If you are considering a GP1 weight Loss journey, I highly recommend you choose Brightmeds. They are awesome.
By Staci P.
Response from Brightmeds· Mar 10, 2025
Hi Staci, We're glad to have supported you throughout your weight loss journey. Our team is committed to providing helpful, responsive service every step of the way. Thank you for your recommendation! Warm regards, The Brightmeds Team
Excellent experience and fabulous customer service ♥️
By Michelle
Response from Brightmeds· Mar 7, 2025
Hi Michelle, We're glad you had a great experience and appreciated our service! Best regards, The Brightmeds Team
From the beginning of my journey with Brightmeds I have felt cared for. Questions answered in a timely manner, doctor available to direct my path. Great customer service always responsive to my needs.
By STEPHANIE D A.
Response from Brightmeds· Mar 7, 2025
Hi Stephanie, We're glad to hear you’ve had a smooth experience with our team. Providing timely support and attentive care is always our priority. Best regards, The Brightmeds Team
recently had the pleasure of interacting with the customer service team, and I must say, I am thoroughly impressed! From the moment I reached out with my inquiry, they responded right away, which is a rarity these days. Their promptness not only alleviated my concerns but also showcased their commitment to customer satisfaction. The representative I spoke with was incredibly knowledgeable and friendly, taking the time to address all my questions and provide clear solutions. It's evident that they genuinely care about their customers and strive to make every interaction positive. Overall, my experience has exceeded my expectations, and I can't recommend them enough! If you're looking for a company that values its customers and prioritizes excellent service, look no further. Thank you for making my experience so enjoyable!
By Tiana R.
Response from Brightmeds· Mar 6, 2025
Hi Tiana, We appreciate your kind words! It’s great to hear that our team’s responsiveness and expertise made a positive impact. Providing excellent service is always our goal, and we’re glad we could assist you. Best regards, The Brightmeds Team
Great customer service. The staff really listens and is very helpful. They reply both in email and text.
By Jill B.
Response from Brightmeds· Mar 6, 2025
Hi Jill, We appreciate your kind words and are glad our team could assist you through multiple channels. Best regards, The Brightmeds Team
I have been with Brightmeds for the past few months and each time I had a concern or needed to change my checkin date they would get back to me right away and take care what I needed.
By Christine H.
Response from Brightmeds· Mar 6, 2025
Hi Christine, We're glad to hear you've had a smooth experience with our support team. We appreciate your trust in us and are always here to assist when needed. Warm regards, The Brightmeds Team
I have had a great experience! It's easy to get support when needed, they are quick to answering questions and assisting when I need it! Getting started on my GLP1 was very easy and so far already seeing results my first week! Would definitely recommend Brightmeds for your weight loss journey! :)
By Kayla T.
Response from Brightmeds· Mar 3, 2025
Hi Kayla, Glad to hear you found the support process smooth and your treatment easy to start. Wishing you continued success on your journey! Warm regards, The Brightmeds Team
