Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
949 reviews
BrightmedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
949 approved reviews, newest moderated first
Regardless of who you speak with, you’ll always have great support. Such a great company, if you’re on the fence, don’t. You won’t regret it.
By Priscilla R.
Response from Brightmeds· Nov 22, 2025
Hello Priscilla, It’s fantastic to hear that our team consistently provides the support you need! We’re thrilled you’ve had such a positive experience, and we love knowing that our efforts make a real difference. Your recommendation means a lot! - The Brightmeds Team.
So far it’s been going great! Kevin is amazing he helped out my husband and myself. Overall all great experience from the start
By Jennifer B.
Response from Brightmeds· Nov 22, 2025
Jennifer, we’re so glad to hear Kevin was able to assist both you and your husband! It’s wonderful to know your experience with us has been positive from the very beginning. We’re always here to make things easy and supportive for you. - The Brightmeds Team.
It’s been very easy to get my questions answered and my medication. Really happy with the results so far!
By Michaele D.
Response from Brightmeds· Nov 22, 2025
Hello Michaele, Thank you so much for sharing your experience! We're thrilled to hear that getting answers and receiving your medication has been smooth and straightforward. It’s wonderful to know you’re happy with your progress so far. We’re here anytime you need us! - The Brightmeds Team.
if you are looking to lose weight GLP 1 injections and want to work with people who really care about you. This is the place for you.! I am never met such a group of people who work with me. Don't overcharge me have DOCTORS I can email the staff is above and beyond amazing and you don't pay extra fees just to join.! don't even bother looking for all of the other competitors online believe me I have looked until I found britemeds they are above and beyond the best of the best! I love them and they want you to be successful just as much as you do♥️ it's hard to lose weight, but I know that I have doctors and a staff behind me who I can call email text talk to to guide me. Please do yourself a favor and give these folks a try. You will not be disappointed and it's a lot easier on the pocketbook I would never go anywhere else!
By Shawna G.
Response from Brightmeds· Nov 19, 2025
Shawna, thank you so much for this incredible review — we’re truly grateful for your trust and your kind words. 💛 I will show it to everyone working here! Knowing that you feel supported, cared for, and never taken advantage of means everything to us. Our entire team — from the doctors to support staff — is dedicated to making your journey easier, affordable, and personalized every step of the way. We’re honored to be part of your progress, and we’re here whenever you need us: call, text, or email. Your success is our success, and we’re cheering for you always. Thank you for choosing Brightmeds. We’re so glad you’re part of our community! From All of Us, - The Brightmeds Team.
Roman, my customer service rep, consistently provides solutions and options to all of my requests, answers my questions with useful information, and alerts me personally to updates and promotions. He calendars reminders and reaches out ahead of important deadlines. I have a personal connection with Roman in an automated world. A luxury. Thank you, Roman! Shima Shanti
By Shima S.
Response from Brightmeds· Nov 18, 2025
Shima, what a beautiful way to describe your experience! Thank you for gifting us with this testimonial. In a world buzzing with automated responses and digital noise, your phrase, "A luxury. Thank you, Roman," sings to our core. It affirms our belief that even in the most technical processes, the human touch—the intentional connection—is the most valuable thing we can offer. Warm Regards, - The Brightmeds Team.
i love how easy it is to chat with someone for help. i love how quick the solutions are. they make this so easy. and make you feel right at home. the bestttttttt. 💅🏼
By Allora L.
Response from Brightmeds· Nov 15, 2025
Allora, thank you for sharing this! We’re thrilled to hear that our team makes things simple and stress-free for you. Creating a supportive and welcoming experience is exactly what we strive for. We truly appreciate your kind words! 💛 - The Brightmeds Team.
Kevin at Brightmeds was extremely helpful with confirming my account as a live human being on the phone with me. I had two accounts for Tirzepatide since Brightmeds had phased it out for a minute. I came back for more excellent customer service but mistakenly opened a new account. Thank you Kevin!! Five stars for sure!!
By Sonia
Response from Brightmeds· Nov 15, 2025
Sonia, thank you for sharing your experience! We're thrilled to hear that Kevin could assist you so effectively and make the process smooth. We’re glad you felt supported and appreciated, and we’ll be sure to pass your kind words along to him. Five stars like yours keep us motivated to continue providing excellent service! Warmly, - The Brightmeds Team.
I have had great sucess with this
By Cindy Mueller E.
Response from Brightmeds· Nov 15, 2025
Hello Cindy! Thank you for letting us know! It’s great to hear you’re seeing real progress. We're here whenever you need us! - The Brightmeds Team.
