The whole process is awesome!
The whole process is awesome!
By Julie
Response from Brightmeds· Oct 4, 2026
That's great to hear! We'll always be here to assist. Thank you for your feedback!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
949 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
949 approved reviews, newest moderated first
The whole process is awesome!
By Julie
Response from Brightmeds· Oct 4, 2026
That's great to hear! We'll always be here to assist. Thank you for your feedback!
I have to tell you Kevin was very customer service oriented. He made sure I understood the process and sent me the links I needed to get back with BrightMeds. I am technically challenged and he was very accommodating. Thank you very much, Kevin. I really appreciate your help.
By mindy K.
Response from Brightmeds· Oct 4, 2026
Mindy, that's so nice to hear. Kevin clearly went the extra mile, and we're lucky to have him. Thanks for taking a moment to write this and for choosing us!
I have been able to lose weight and keep the weight off with minimal side effects. Any issues are resolved promptly with customer service.
By Loribcatcustomer
Response from Brightmeds· Oct 4, 2026
Thanks for sharing! You've dropped the weight and kept it off. We'll do our part to keep things running smoothly for you. If anything comes up, just reach out to your doctor and us, and we'll be there to help. Really glad it's been a good journey so far!
Communication is pretty good
By Karen K.
Response from Brightmeds· Oct 4, 2026
Hi Karen, we're so glad our communication has been on point for you. We will keep that up. Appreciate you!
Lost 7 pounds feeling great!
By Jorie B.
Response from Brightmeds· Oct 4, 2026
This made our day, and honestly it's inspiring. Seeing your efforts and consistency paying off is indeed incredible. Keep up the good work! We're happy to be a part of your journey!
Exceptional service. Fast service. Was able to get everything completed.
By Amy
Response from Brightmeds· Oct 4, 2026
So glad everything got done quickly for you. Thanks for the kind words! We appreciate your feedback, Amy!
BrightMeds has excellent customer service support. A representative, Miss Nema, was phenomenal in assisting me with an inquiry I had. She was patient, informative and very helpful. She helped me navigate an issue in a timely manner.
By Customer
Response from Brightmeds· Oct 4, 2026
We appreciate you sharing your experience and choosing us. Nema taking the time to be patient and helpful with your inquiry means a lot. We'll be sure to pass this along to her. Thanks for being here!
Service and pricing are great. The dosing is too low
By David B.
Response from Brightmeds· Oct 3, 2026
Appreciate the feedback! Glad the service and pricing have been solid. Dosing is something we leave to our medical team, but if you think it needs a change, you're welcome to reach out to your doctor with us, and we'll be glad to help look into it together. If you need anything else, feel free to contact us at [email protected]. Thanks again, David!