Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
573 reviews
BreezelineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Breezeline is the eighth-largest cable operator in the United States, providing residential and business customers with Internet, TV and Voice services in13 states.
Breezeline (breezeline.com) has 573 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
573 approved reviews, newest moderated first
The young man who installed my internet today was pleasant, informative and I appreciated his work. Then.......I delt with a wonderful technician on the phone after I did ?? to disconnect my wifi. But all is well not and I will be switching my landline over to you soon.
By Sharon ..
The chat employee wasted a lot of my time. All I wanted to do was schedule a technician. The actual technicians did a great job.
By Mark B.
It was quick and easy. The installer was a man named Harry, he was fantastic at his work.
By LB L.
Absolutely the WORST!!!!!!! The equipment is junk, and the customer service is horrible at EVERY LEVEL!!!!!! STAY AWAY!!!!
By Steve G.
Jeremy the technician was very professional and explained everything that he was doing . What I thought was a simple connection problem turned out to be more complicated . He handle it perfectly and would definitely recommend him as the technician to visit your home Thank you
By Karen B.
Phone menu options need reviewed. When I finally got a callback form a human using the callback option she was good but ended up connecting me to the wrong department. Found that out after a 15min wait for the second time. Then once again, callback option and wait. Finally my issue was resolved to my satisfaction ny the last person I spoke with. All told, it took an hour and 10minutes.
By Harold R.
Tech was fantastic!!! Lucky to have him
By Kevin H.
The salesperson and the technician were both professional, knowledgeable, and friendly. Communication was excellent, the installation was quick, and the transition from my old internet provider to Breezeline was seamless! At first, I was skeptical of the change, but thank you for an excellent experience!
By Shelli D.
