Never received my $250 gift card for signing up for brace line
I was told I would receive a $250 gift card from Visa a month after I signed up for the deal that breeze line was going to be promoting and never received it. I called twice.
By Linda C.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
573 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Breezeline is the eighth-largest cable operator in the United States, providing residential and business customers with Internet, TV and Voice services in13 states.
Breezeline (breezeline.com) has 573 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
573 approved reviews, newest moderated first
I was told I would receive a $250 gift card from Visa a month after I signed up for the deal that breeze line was going to be promoting and never received it. I called twice.
By Linda C.
The associate on the phone was extremely helpful and got me the help I needed.
By Samuel W.
Expensive & horrbile customer service.
By customer
Before signing up for Breezeline, know that you will have a second job trying to do ANYTHING. LONG LONG wait times to speak with anyone, dysfunctional service, dysfunctional website, and GOD FORBID you try to get a cheaper rate after a couple of years, they will send you around and around and around and around the world, speaking to very nice people who cannot help. Don't do it. It is AWFUL.
By PH
Got cut off. Promised call back never came. Had to call twice.
By Bob K.
the agent was very patient, courteous and knowledgeable
By Lori
When talking to your rep no matter what position, if they cannot help, they know the next person i should talk to.
By Karen A.
They accommodate with better pricing when available, the service is good and so is the support
By Krimo P.