Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
826 reviews
BrainsmateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
I liked the progression of the test, tha variety of the puzzles to solve.
By Paul F.
Response from Brainsmate· Oct 21, 2026
Dear Paul, Thank you for your feedback! We're glad you enjoyed the test's progression and the variety of puzzles. Appreciate your support and hope you'll come back for another fun challenge! Best regards, Customer Care Team BrainsMate
WORSE HUMAN BEINGS BEHIND THIS APPLICATION. HIDDEN SUBSCRIPTION MODEL IS MEANT TO OUTRIGHTLY SCAM PEOPLE WHO ARE ONLY INTERESTED IN A ONE TIME TEST. DONT EXPECT MUCH FROM PEOPLE WHO START OUT BY INTENDING TO SCAM RIGHT FROM THE START.
By Yhw
Response from Brainsmate· Oct 21, 2026
Dear Yu Hui, We're sorry to hear you had such a frustrating experience. Our team understands your concerns regarding subscription transparency and recognizes the importance of providing clear information about subscription terms and billing. We take your feedback seriously and appreciate the opportunity to address these concerns. Please contact our support team for further assistance at [email protected]. Best regards, Customer Support Team BrainsMate
Challenging and thought provoking
By megan M.
Response from Brainsmate· Oct 21, 2026
Dear Megan, It is wonderful to know that you found our test both challenging and thought-provoking. We put a lot of care into designing tasks that truly test logical thinking and problem-solving skills, so hearing that it pushed your mind in a meaningful way is super rewarding for us. Wishing you a fantastic day ahead! Best regards, Customer Care Team BrainsMate
It’s something new, good to experience.
By Waleed Awadh A.
Response from Brainsmate· Oct 21, 2026
Dear Waleed, We are delighted to hear that you found the test to be a novel and worthwhile experience. Creating fresh, engaging ways for individuals to explore their cognitive capabilities is what we continuously work towards, so knowing that you enjoyed trying something new means a great deal to our team. Thank you once again for taking the test, and have a wonderful day ahead! Best regards, Customer Support Team BrainsMate
I really enjoyed solving the patterns and putting my brain to good use.
By Jared F.
Response from Brainsmate· Oct 21, 2026
Dear Jared, Thank you so much for taking the time to share your experience with us! We are delighted to hear that you enjoyed solving the pattern recognition challenges and engaging your cognitive skills. Designing meaningful and stimulating exercises that give your brain a great workout is central to what we do, so hearing that you had fun with it means a lot to our team. Thank you once again for completing the test, and we wish you a wonderful day ahead! Best regards, Customer Support Team BrainsMate
Please unsubscribe me please I do not want unwanted transactions on my bank account going out please $72.59 for what a test I already paid please cancel subscription and refund please and thank you
By Shane
Response from Brainsmate· Oct 21, 2026
Dear Shane, To help us assist you, locate your account, and safely manage your subscription or payment request, please send an email directly to our support team at [email protected]. Please include the following details in your message so we can verify your account: The email address associated with your BrainsMate account or test results Payment receipts or transaction details (if applicable) Once we receive your email with these details, our team will review your account and assist you right away. Best regards, Customer Support Team BrainsMate
Very straightforward, no fuss or foolishness. Very happy with tests and results
By Ronnie R.
Response from Brainsmate· Oct 20, 2026
Dear Ronnie, We are delighted to hear that you found the testing process straightforward and fuss-free, and that you are very happy with your results. Delivering a clear, direct, and high-quality assessment experience is exactly what we strive for, so knowing we hit the mark means a lot to us. Thank you once again for taking the test, and have a wonderful day ahead! Best regards, Customer Support Team BrainsMate
fast and good analysis
By yan
Response from Brainsmate· Oct 20, 2026
Dear Yan, We are delighted to hear that you appreciated the fast processing and detailed analysis of your test results. Delivering quick, accurate, and insightful evaluation is a top priority for us, so knowing that you found the results helpful means a great deal to our team. Thank you once again for taking the test, and have a wonderful day ahead! Best regards, Customer Support Team BrainsMate
