Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
53 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HistoryEstablished in 2012 in San Francisco.Boxbee won the biggest business competition in tech, LAUNCH, whose previous winners include Dropbox and Mint.com. We were recently chosen as one of 2013's best start ups by Business Insider. Boxbee Storage is also a Google Ventures company. Today we are located in both San Francisco and New York and store thousands of cherished items for people and businesses, allowing people to move or store their stuff in our boxes with efficiency and ease.Business OwnerKristoph Matthews founded Boxbee in 2012 to fill a huge need for smarter and alternative storage for urbanites.Growing up, Kristoph's family relocated 22 times to places like Europe, Asia, the Middle East and the US. Witnessing disappointing experiences with storage throughout his life -- Kristoph was compelled to find a more efficient, simple and secure way to store, retrieve, and move personal items. Prior to Boxbee, Kristoph has founded and worked at many early-stage startups, in addition to larger companies in tech.
Boxbee (boxbee.com) has 53 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43 reviews with 5 stars · Clear filters
I had a number of books that I did not have space for, but did not want to get rid of completely. Boxbee provided me with a simple way to store my books until I free up some space, and I appreciate knowing that I can get them back when I need them.
By Matt L.
Boxbee is ultra responsive and even apologized when it was my fault for not meeting them on their first delivery attempt and which they promptly rescheduled. My closet was overflowing with random camping gear and ski clothes that I only needed once in a while and now I can easily get to them when I need them. Awesome service!
By Daniel T.
It's like an extension of my closet! Boom it's in storage, boom I have it back. And their website let's me manage all my stuff. Seems to be the same price as the old fashioned storage unit, but I don't have to do all that work.
By Nathaniel Calder A.
Boxbee is great for my company's storage needs. We are a men's apparel company that quickly outgrew our work space. We looked around for a convenient storage system nearby, but found nothing that would fit our price range. Luckily we found Boxbee. Boxbee worked closely with us to accommodate our storage needs. We love how convenient and fast they work to deliver our stored products. Definitely recommend boxbee for any business!!
By Ory (.
There is no better feeling in the world than the sense of accomplishment and making everything appear seamless and streamlined for your client during a move or reorganization of their life and their treasures...EXCEPT when you find a service partner who, like BOXBEE supports you and helps you succeed! THANK YOU Brandon, Alex, Stephanie and Joel! Seriously!
By Carmen Milagro owner of WAAAHOO Productions, L.
Boxbee is convenient, reliable and the employees are extremely nice! Boxbee is perfect for anyone living in SF, as apartments and living spaces are smaller than the norm here. Storing your stuff does not need to be a headache, just use Boxbee!!
By Krysti
Boxbee has solved so many of my storage issues - now I can store my bike during the winter, get my holiday decorations when I need them, and not spend a second trudging to my storage locker. I got rid of it because Boxbee stores everything for me. The delivery guys are great (Hi Brandon and Alex!) and so is the customer service. (Hi Stephanie!)
By Alexandra
I was poking around online for clothing storage solutions, but I don't really have enough to rent an entire storage room, luckily I found the Boxbee service! I signed up immediately, as it perfectly addresses my needs. I am impressed by many aspects of Boxbee, not the least being they came within a 2 hour window of a time I chose. Holy cow. In New York this kind of quick service is almost unheard of. They delivered dedicated, sturdy plastic storage boxes for free, (to my door!) that were larger than I anticipated, and I could close them with my own padlock. The fact that the boxes are re-usable plastic in important to me. I despise cardboard, it's not water resistant, wastes trees and stinks. I chatted with Customer Service about the unique Sharing option, as frequently my sister borrows clothes and things. This way she can schedule a delivery of my boxes and borrow anything in there on her own without me having to be home. I love Boxbee! It costs much less than a dedicated storage room, and I just open my door and give the filled boxes to the delivery guy. My closet is now organized and just about clutter free. My sister is joyfully wearing my extra sweaters, and we are happy, happy campers :)
By Staceyjoy E.
