BoxbeeReviews of boxbee.com

Ze gaan sluiten! Pakketten na 27 april gaan terug naar eigenaar! Waarom niet een langere overgangsfase…? Nu gaan al m’n Vinted pakketten weer terug ⏪

Door het pakketpunt was een verkeerd retouradres geselecteerd. Telefoon wordt nooit opgenomen. Na noodkreet via SMS hebben ze nog wel een keer gebeld en zou ik teruggebeld worden. Inmiddels 2 weken later en de telefoon wordt nog steeds niet opgenomen, ook niet om mij terug te bellen. Op mail ook totaal geen reactie gehad Fout maken kan, maar dan zo genegeerd worden en niets doen om het op te lossen is wel heel erg slecht.

They really suck. Don't trust them with your stuff. My boxes arrived on time. I packed them. They picked them up. That's about all that went right. Their email system messed up and sent me packing instructions 2 weeks after my items were already picked up. I ended up with a bunch of serial numbers for my boxes but no pictures, so I couldn't figure out which was which. Customer service was really slow. After several weeks of back and forth, they agreed to send my boxes back to me so I could re-inventory them. When the boxes arrived, one was missing. I checked my account and there was 1 fewer box than I had sent them. I'm trying to get the situation resolved. No idea if they'll be able to track down the missing box. Fortunately it was something replaceable, but many of my items weren't - I had stuff from my wedding, plates from my grandmother, etc. What if they had lost those? They offer wardrobe boxes, but don't ship or store them correctly. When I opened the wardrobe box, half of the clothes were in a pile on the floor. They had definitely been turned sideways (the boxes are labeled with an "up" arrow).

was a nice service but the price is not low enough at least I expected to pay less,still great thing when you are moving

They called me right at my delivery time and told me they wouldn't be able to make it because they didn't have enough drivers. Instead of trying to solve the problem, they suggested that we reschedule for next week. Moving is a time-sensitive event and something that can't be easily rescheduled. Customer support did not try to help solve the issue at all. Do yourself a favor and go with another company.

Super convenient storage for students like me who are moving out of the dorms. Boxbee picks and deliveries right to my dorm room. I love the option of referral codes because it gave me a chance to save a little on the storage fees. 10/10 would recommend to everyone who wants to skip the heavy lifting, paying for a space rather by how much you have, and skip the hassle of transporting your stuff to a far away storage facility.

Boxbee delivery guys are great, love this service.

Convenient, helpful, always on time. Can't recommend them more in San Francisco or New York!