Scam
Scam. Tried to cancel. Number disconnected. Communications is sparce if non existent. Going to block charges through my credit card.
By Estelle L.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
105 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Botane is listed under Appliances & Electronics.
Botane (botane.us) has 105 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
105 approved reviews, newest moderated first
Scam. Tried to cancel. Number disconnected. Communications is sparce if non existent. Going to block charges through my credit card.
By Estelle L.
Scam site backed by Shopify. Ordered sent fake track never responded. Shopify did nothing to help don’t understand why you’re forced to work with them.
By Jack
Beware Scam! I ordered the hair removal cream on 2 October, received tracking on 12th October ( which didn’t work). Emailed them on 29th October requesting a cancellation and refund, no response. Filed a claim with PayPal and they refunded and case closed yesterday 14 November.
By Jeffrey T.
This is a SCAM company. never received my items and no response when trying to contact "customer service" ** FRAUD **
By Kenneth Dam M.
Placed an order which I never received. Left a bunch of messages no response. Found a phone number on the better business bureau website. Called the number and the recording stated that the number is disconnected.
By Antonio
This website is a scam! they take your money then send you a fake link regarding your shipment, there is no way to contact customer service probably because they do not exist.
By MAExecutive A.
Product never delivered tried to contact the company had no response would give 0 stars if that was an option
By Mr and Mrs . F.
Don’t buy from them-not legit company After payment you then get a tracking number which does not exist 3 weeks after purchase still no item and trying to contact them with no response FRAUD!!!
By customer