Boston MarketReviews of bostonmarket.com

I bought the Boston Market chicken parmesan frozen dinner from Kroger. The picture on the box shows shredded mozzarella on top. But there is NO shredded mozzarella on it. Then I read the ingredients - it has "imitation mozzarella in the tomato paste". That's the last time I buy Boston Market anything.

Disgusting frozen chicken fried steak meal. Steak was wafer thin. Not at all crispy very mushy breading from gravy already being on top with the majority of the meal being mashed potatoes. I will not waste my money on these products again.

What a poor coustomer service company is Boston Market!!👎🏻👎🏻👎🏻👎🏻👎🏻. They deserve cero starts. Like a good citizen and a good customer, I should speak out. I was craving for macaroni & cheese they were out of it, out of many dishes?, the manager wasn’t there, only one Petitte woman, no meat or some sides anymore all this happen @ at 4:15 pm. * On Sunday, April/14/2024. Only cash handle and no receipt given by them at all!! The manager should be fired for leaving this petite woman without help. I saw the testing telling her I’ll be there in 10 min and what about me COLD FOOD, NO PROPER FOOD HANDING and NO RECEIPT? Trey were two more costumers before me without the receipts neither. She was counting adding with her fingers and in a paper napkins, without the register. She was handling cold food, money without gloves and touching her nose. The chicken skin was tick like has been sitting for a long time there!! The whole corn side was all sagui and with mashed potatoes on it (I didn’t get mashed potatoes, the corn itself has mash potatoes on it) gross. The woman closed the store because she was by herself, she said she doesn't handle food. In the other hand, I saw the test the petite woman received from her manager, she showed it to me telling her after hours… she was coming in 10 minutes, the Petitte woman showed to me from her phone. I WANT ME RECEPT!!! The employe should be in JAIL, extremely POOR HANDING FOOD, these person I bet you “she doesn’t even have the handle permit from AZ.” without receipt and COLD FOOD and with poor handle food!!. The petite woman closed the store she was scared to be by herself with no help. I want my receipt!! Store in 3434 S McClintok, Tempe, AZ. Any suggestions? LOTS of things more to tell you more about this store. I Want my money back asap!! I even trough up!! 👎🏻👎🏻👎🏻👎🏻👎🏻Help!! Help!! :/ :/

This company is a SCAM and will steal your money! I ordered from them May 28th 2023 for a curbside order and when I got there and called for my order the told me they don't have any food, when I asked about my refund they said I have to do it the way I paid online when I looked online it didn't give me the option to do so. So I've been trying to get money back for months because they've told me I need to email a certain email address call certain number and all this bs and I still don't have my money back! I would give negative stars but that's not an option.

Boston Market was my "go to". Unfortunately, my most recent visit was one of the worst dining experiences I'd ever encountered. I went in--- ordered one of the advertised specials--- was told that they were out; I ordered the other special--- was told they were out. Asked what they had, they pointed to a third special--- I ordered it. Ordered the side dish, broccoli--- was told they were out--- I ordered a salad instead--- was told the only dressing they had was blue cheese. (Since I cannot digest that, I had the salad bare.) I paid--- told they did not have gravy for my mashed potatoes--- I let it go. Came with roll--- I was told they did not have butter/margerine--- I used catsup on it. Chicken was not cold---but room temperature. I managed to eat some of it. As I ate, lights turned out in dining room. I said something--- they said they did not realize that I was there. A few minutes later, loud music came blaring from the kitchen--- it was all I could do to finish what I could eat of this "meal" and leave. Got up to leave--- door locked (It was still not closing time). I asked to have it opened--- they let me out. I tried to contact corporate offices, but negotiating the site was futile. (After an hour and fifteen minutes, I gave up.) Terrible. Money and time that I will never get back.

11/14/2023 / So I'm trying to place a pre catering order for pick-up for 11/22/2023 so I call the 303-317-6900 many times today press 2 listen to the BS!! phone rings and immediately disconnects, well I'm not impressed on top of that I work for a High End Dealership and trust me looking at the negative reviews I have changed my mind and will do business elsewhere!! Wow Boston Market when they first open we could not get enough of it so obviously it has all changed over the years, and I see there are a lot of people that is very unsatisfied with Boston Market...I would say get it together Boston market, but with the reviews I don't see a clean up on this one!!! I must say this would have been a pretty big order! YOUR LOSS!!!!!

Hi, My name is Mrs. Davis, I placed an order online for Boston Market Grosse Pointe Mi on the 3rd of November. I didn’t know the store was closed. I paid online and went to pick up the food. The store is closed. I haven’t been able to contact anyone to get a refund. I use my Cash App card because I’m tired of using my normal credit cards online. Cash App refused to refund my money. I provided proof of receipt and pictures. I even called the Cash App to let them know they were closed and sent proof They still refuse to refund me. Please help me. Dispute denied We reviewed your dispute with Bostonmarket for $55.32, and based on the details provided we determined that no error occurred. Therefore, we have denied your dispute. Details in your receipt. You can reach out to Support for the documents we relied on to make this determination at any time. We appreciate your patience throughout the dispute process. Thank you, Cash App Support

Picked up a meal from Boston Market today. I ordered a quarter chicken white me meal. The chicken was dry and under cooked. The Macaroni and cheese was runny and the cornbread was old. The cornbread was not their original recipe either. It was a total waste of money! This is not the same Boston Market! The menu looks the same yet the quality is no longer their.