Service was okay
Service was okay - staff were polite, but nothing particularly memorable. Some areas of the hotel could use renovation and better maintenance. Not a bad stay, but for the price, I expected a bit more.
By Kevin
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11 reviews
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Hyatt (boston.regency.hyatt.com) has 11 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
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Service was okay - staff were polite, but nothing particularly memorable. Some areas of the hotel could use renovation and better maintenance. Not a bad stay, but for the price, I expected a bit more.
By Kevin