Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
138 reviews
Book2parkSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Book2Park.com is an industry leader dedicated to providing affordable airport & seaport parking nationwide specializing in saving our customers' money and time. We share our customers' belief: There is no reason to overpay for parking when traveling anymore!At Book2Park.com we believe the customer's needs come first!We want you to have a memorable and smooth airport parking reservation experience.We would like to clarify that Book2Park.com is not affiliated in any way with BooktoPark.uk.Unfortunately, we have received several negative reviews that appear to be directed toward that business. Please note that those reviews do not reflect our company or our services.If you wish to leave feedback for BooktoPark.uk, please do so directly on their website or review page.We appreciate your understanding and continued support.
Book2park (book2park.com) has 138 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
138 approved reviews, newest moderated first
I have used this hotel for all my parking needs. I fly just about once a month and I try to book here first for parking and shuttle service to RDU. I am super satisfied with their shuttle service. I will definitely book for my Feb trip. I already have the January parking reservation. Thank you!
By Elizabeth
This location is extremely close to RDU and provides excellent shuttle service.
By Shawn M.
We had to cancel our booking as our car broke down the week before our holiday, so we had to book a taxi. I had paid extra to insure the booking in case of cancellation. A refund was promised within 2-3 working days. After 5 days, no refund. 12 days later and a reminder by email, still no refund. I've tried ringing but nobody is available to answer the call. Very, very poor service indeed
By Marie K.
Price was good. Lighted parking lot. Staff at hotel was courteous. Shuttle was prompt. Very close to RDU.
By MARSHA
Response from Book2park· Nov 5, 2025
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
its the worst company on the planet… they have lost my car keys and i had to manage to come home from the airport after five hours wait…. and 6 days later i had to go all the way to the airport to collect my car… dont ever use this company….
By Mohammad R.
Response from Book2park· Nov 5, 2025
Hi Mohammad, Thank you for taking the time to share your feedback. Unfortunately, it appears that your review was posted for the wrong company. Book2Park.com is not affiliated with BookToPark UK — we are completely separate businesses and we do not provide services in the UK. We kindly ask that you move your review to the correct company, as your one-star rating affects us even though we’ve never provided any service to you. Thank you for your understanding! — The Book2Park.com Team
Had a great experience at Dallas airport! Loved their website and service!
By Rachel S.
Response from Book2park· Oct 14, 2025
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
Terrible service. Left waiting over an hour in wind and cold with no shelter. No communication, no apology, and no refund despite clear failure. Even after escalating, Jessica handled the complaint incompetently and failed to resolve the issue. Avoid this company at all costs.
By Mikail G.
Response from Book2park· Nov 5, 2025
HiMikail, Thank you for taking the time to share your feedback. Unfortunately, it appears that your review was posted for the wrong company. Book2Park.com is not affiliated with BookToPark UK — we are completely separate businesses and we do not provide services in the UK. We kindly ask that you move your review to the correct company, as your one-star rating affects us even though we’ve never provided any service to you. Thank you for your understanding! — The Book2Park.com Team
DO NOT USE THIS COMPANY!!!!! Left me and my family high and dry when going on a family holiday whilst taking other family friends. Disgusting lack of customer service or support. AVOID
By Michelle P.
Response from Book2park· Nov 5, 2025
Hi Michelle, Thank you for taking the time to share your feedback. Unfortunately, it appears that your review was posted for the wrong company. Book2Park.com is not affiliated with BookToPark UK — we are completely separate businesses and we do not provide services in the UK. We kindly ask that you move your review to the correct company, as your one-star rating affects us even though we’ve never provided any service to you. Thank you for your understanding! — The Book2Park.com Team
