Bombich SoftwareReviews of bombich.com

I'll give CCC 5 stars - but the developer and support? 0 stars for my recent experience requesting help/advice on a copy of CCC5 that I purchased recently. Mike jumped in after the first guy said in reference to a feature /behavior/scenario that I was asking them about "I would expect it should work". "Expect"? Really?? "Should"?? I'm not accustomed to such vagueness from a software developer who's product concerns copying and protecting critical data. My initial question was carefully specific, so....I guess Mike didn't like my response stating that "expect it should work" did not illicit confidence in my proceeding. He wrote back and said "Why not?" What is this, 20 questions? Great software...very poor and snarky support. I'm on my own I guess.

Why must I buy the same thing twice? I purchased CCC5 a few years back and was happy enough as it saved my skin a few times. Then last October it started giving me trouble, unable to find past back ups. (Thankfully, I knew where they where....) I survived until this week. I open it and it tells me my trial period has ended and I need to purchase it. 😡 I have since been in contact 5 times, giving order no, registration details, date of purchase, invoice no, etc etc and still no reply. Not a whisper. Seems like they want me to pay again for it. This company used to be one of high repute, the interface was simple, the product reliable and its software something you could trust in an emergency. What has gone wrong? C'mon! get your act together guys or else you could find yourselves going out of business altogether

I've purchased their software around 1 year ago and now they've upgraded to CCC 6 and I'm basically obliged to buy the new version. This because the version I've bought (CCC 5) said that if I continue to use it and do not upgrade it may put my data in risk. I consider it a scam, as after little more than 1 year I have to buy again the software to continue using it. So be careful because the real cost may not be the one you were expecting.

It used to have a wonderful simple and very effectual interface. To the person(s) in Bombich who decided to change it to this cumbersome monstrosity: never trust your aesthetics and practicality skills. What you achieved is bad at multiple levels...

Terrible - maybe if you are a nerd sort of usable- but for any normal person, freelancer, even computersavvy ones, a pain in the *ss. Save your money, there are better alternatives out there.

I wrote to Bombich support saying I don't see in the menu item when I had last backed up (quick glance without launching CCC 6 because CCC 5 had it). Got reply from Rob C saying that the menubar item is still available. I followed up explaining politely, yes, I already have the menu item but there's no info there. The Activity bar shows nothing after a day. Got reply again from Rob C saying "the Activity tab in the menubar gives that level of information, do you find what you are looking for there?" Seems Rob C doesn't read or can't read. So I sent him a one-liner "I've already explained in words, but maybe you need pictures." And attached screenshots showing the Activity bar completely blank. No reply from that point on because Bombich Support by Rob C is totally bogus. He won't read when it's more than one sentence, and he gets embarrassed when the picture shows exactly what I had explained in more than one sentence. What can you do?

J'ai acheté une licence en Novembre 2020 et en Juin 2021 une mise à jour payante (7 mois) . Honteux je regrette d'avoir acheté Copy Carbon Cloner. N'achetez pas chez Bombich vous allez payer en permanence. Ou vous payez ou vous gardez les vieilles versions. A chaque mise à jour, il faudra payer.

Admin password on MacBook with El Capitan was hijacked. Luckilly, I had an USB (120 GB) where I istalled a back-up copy created by CCC. I rushed to install and while the installation was in the process, I got panicky that I am installing on the existing system full of apps and with that hijacked password. However CCC performed flawessly. Within maybe 10 minutes, it installed everything and allowed me to log in as admin without a hitch. Great, great time saving and headches.