Awful "customer service "
Said they would refund me for a product that I returned to them over 2 weeks ago, and now they are making excuses not to pay me. Deserve zero rating, as not a trustworthy or reliable company.
By Fiona W.
Sunday, November 8, 2026 · Customer reviews of US businesses
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565 reviews
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Bodybuilding.com - We are your fitness community, empowering personalized solutions to transform your life.
Bodybuilding.com (bodybuilding.com) has 565 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
565 approved reviews, newest moderated first
Said they would refund me for a product that I returned to them over 2 weeks ago, and now they are making excuses not to pay me. Deserve zero rating, as not a trustworthy or reliable company.
By Fiona W.
Erg slechte em brutale klantenservice Communicatie van hun kant is erg slecht en totaal Zonder respect naar de klant toe. Als dit bedrijf het overleeft vind ik het heel knap. Zo als ze met hun klanten omgaan. Nooit zal ik hier meer iets kopen ook al zou ik het vreselijk nodig hebben.
By Nancy
Cancelled my order- fair enough Covid19 is making things difficult for everyone. The problem came afterwards- I did not give permission for marketing emails when signing up, but I am receiving multiple every day now. Not fair enough. Since you cancelled my order I have never actually done business with you and I don't appreciate it.
By Allen P.
Ordered 2 items from them and they cancelled it. They will not notify you about the cancellation unless you need to contact them. They dont care about the order and the time you placed it.
By Randy O.
I ordered early April and Bodybuilding recently decided to cancel the order. There were two items initially on backorder which became available not too long ago. Now if I had to reorder the items previously purchased, I would have to pay more since the sales aren't the same. I suspect they cancelled the order because of the sale and are using Bait-and-switch techniques.
By Guest
Terrible Customer Service. They do not care about customer with their outsourced service therefore have to deal with a robot.
By JS
Superb customer care. Really quick at replying and solving my issues (which were actually my own fault as well...!)
By Craig N.
Horrible customer service. I’ve been a customer for over 10 years and they jacked up my order, and my order was extremely late. I get that companies my mistakes, just make it right. Lost my business for life.
By Bryan H.