Great Customer Service
Great Customer Service
By Hunter S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
565 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bodybuilding.com - We are your fitness community, empowering personalized solutions to transform your life.
Bodybuilding.com (bodybuilding.com) has 565 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
565 approved reviews, newest moderated first
Great Customer Service
By Hunter S.
Delivery person delivered it to the wrong door. She was able to reship it. She was very friendly and gave me the solution to the problem.
By Geetank
I had messed up my shipping address when ordering a product. I called and without any discussion, the customer service rep was willing to work with me. He reached out to get the address corrected and even updated my information for me. Was super friendly and relatable. But because of the fast shipping, I had to call again about my product, and again, without any discussion, he was able to ship me the product free of cost. The most unproblematic helpful representative.
By Amber A.
Katrina was great, answered all my questions and assisted with what I was asking, extremely nice as well.
By Robert C.
My experience with the live chat customer service was excellent. I felt appreciated and the agent went above and beyond to address my concerns. Also, the online purchase process and website design stand out quite a bit.
By Animesh K.
Customer service with BB is always so amazing! My package got shipped to an old address. Completely my fault. They created a no order, deleted the old address and are send me a new order at no additional cost.
By Travis S.
it is such an amazing experience every time I jump in for some help at bodybuilding.com
By Alejandro V.
They are deceitful about delivery time and if you try to write a bad review on their website you get an error message that deletes it. Lost my business. I have been waiting on a body builder brand protein for almost 2 weeks. Business 101 under promise, over deliver
By Colton C.
Response from Bodybuilding.com· Mar 31, 2021
Hi Colton, I'm sorry for the delay and poor experience. Can you send me your order number and we will get this resolved for you.