There was a problem with my order
There was a problem with my order. They took the time to investigate the issue and rectify it. Very impressed. Thank you very much!!
By Ryan H.
Sunday, November 8, 2026 · Customer reviews of US businesses
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565 reviews
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Bodybuilding.com - We are your fitness community, empowering personalized solutions to transform your life.
Bodybuilding.com (bodybuilding.com) has 565 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
565 approved reviews, newest moderated first
There was a problem with my order. They took the time to investigate the issue and rectify it. Very impressed. Thank you very much!!
By Ryan H.
I used to shop here, but not anymore. They don’t have much stock on anything. And it was not like it was in 2011 when there was a lot. I thought they were going out of business because of the low products. The prices are ridiculously higher.Their website is so confusing and inconvenient. I also can’t order in bulk as they have a 90 day restriction.I once tried to order on their app and it kept saying check your postal code. Well my postal code worked else where and so did my business. Muscle and strength is the exact opposite of what I wrote above. They have stock and we can order in bulk and their customer service is awesome. This is not a knock on bodybuilding. com, but just my honest review.
By Danny G.
Purchase a product which cause a rash . Contacted customer service and let them know . A few questions answered and I had a full refund . This is what customer service is !!!
By Me T.
I placed an order for a couple hundred dollars, and they emailed me a tracking order. After a couple days the tracking number said I had received the package which I had not. I emailed bodybuilding.com support about it, and they told me there was nothing they could do about it. So I ended up having to re-order my supplements from a different company in order to get what I needed.
By Schon E.
Fantastic service from amazing people who care! I recently ordered one of my favorite products which happened to include an ingredient my doctor advised I personally avoid. The kind staff team alerted their supervisor to the issue and within a day I was issued a refund as (medically) I couldn’t use the products. I was a long time customer, I’m now a life long customer.
By Customer
I had a phenomenal experience with the service department. My package unfortunately got taken and they are sending me my order again. It's times like these I am extremely thankful for great customer service
By Adam M.
Mighty Millie was really great. Our order was delayed by over 3 weeks and Millie went above and beyond to work with FedEx to get it delivered. Took a lot longer than we had hoped, but the customer service made up for it
By Alicia M.
The representative was the absolute best! She was very pleasant and friendly throughout the call and she definitely made my day. Thank you!
By Josh A.