“Lean Leah” was quick to address my…
“Lean Leah” was quick to address my issue and made sure my needs were met. Excellent customer service!!!
By Bailey L.
Sunday, November 8, 2026 · Customer reviews of US businesses
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565 reviews
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Bodybuilding.com - We are your fitness community, empowering personalized solutions to transform your life.
Bodybuilding.com (bodybuilding.com) has 565 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
565 approved reviews, newest moderated first
“Lean Leah” was quick to address my issue and made sure my needs were met. Excellent customer service!!!
By Bailey L.
BB.com had a sale on creatine, i ordered and then a day later the price dropped and a chat thru the website resulting in a refund of the difference, in minutes. Easy as pie. Thanks!!
By Sam
My order was marked delivered and I didn't receive it. Gainz Garrett handled my claim quickly and efficiently. 100% happy with my customer service experience.
By Nessa
placed an order on the 29th December but expecting a bit of a delay due to the holidays. I've emailed them three times now. It took around 3-days to reply. Acceptable I suppose. What's not acceptable is that at then end of Jan they've told me I'll have to wait 45-days for my 'lost' order to be located and I shouldn't contact them (the support team) before the 3rd of March. Absolute rubbish service. I've read all the reviews below mine. Shame I didn't see those before I ordered due to the discount offered. I will not be ordering from them again.
By AJB
Lean Leah responded to my email promptly and helped me with my issue. Thanks Leah!
By Gin W.
Used to be really good. I made an order supposed to be here long ago. It is not moving. Live chat is a big lie, there is no one looking at, there is no number to call and they dont respond to mails. they became a scam unfortunately. i ll file a case at customer protection branch.
By Mehmet Reşit M.
I made an order 2 weeks ago and NOTHING! BB.COM is a TOTAL SCAM!!!!
By Artur
I ordered on January the 4th . One label created by UPS and after 2 days the label was cancelled and the "product" was returned to seller. A new label was created by UPS and again the product was returned to seller. DO NOT BUY FROM THEM. They charge us, products are not available and then impossible to contact them.
By Agapi