Beachbody, LLC dba BODiReviews of bodi.com

I cancelled my membership on the same day it was to renew. I also never received any email reminder that it was up for renewal and didn’t realize it automatically enrolls you into automatic renewal when you subscribe. I called and was told my subscription doesn’t qualify for a refund. Horrible costumer service and deceiving product renewal policies. Buyer beware!

I was never notified that my account was up for renewal (you can say that BODi sends them, but I checked my spam as well and I received nothing). I wanted to cancel it before then (because they ALWAYS have a deal that I miss out on because I renewed a month prior or two, which I don't love that it screws customers previously committed, but I get it.....it's a promo (still, when I paid $140 for a year and then there's a buy one get two more years shortly after or a new program with a promo, that hurts) Anyways, I find from my bank statement that I was charged and immediately cancelled my membership. My BODi account was turned off and i could no longer access programs. I waited for a refund, but it never came. I called in only to find out that you do not provide refunds on auto-renewals (which I think we know very well that you can), only 1st time purchases...so essentially, unless I called, you were going to KEEP $191 (which I thought that it was $170 for the following years, still a HUGE increase from $99 it used to be) and revoke access, essentially keeping money for services not provided. It is sad to say that after 10 years of believing in you, I honestly will not endorse Bodi ever again. The company has long past what it originally stood for

When I believed to have canceled automatic shake delivery and the membership, a year later the membership fee of $179 was charged to my account. Their customer support person could only forward me to a dispute form. The company claimed to have sent a reminder email but the membership info was hidden far into the email and had an unclear subject line. I’ve never had a membership that threw the terms in your face and had zero flexibility, with their decision being “final with no recourse.” Terrible customer service and they’ve lost a customer.

This company will charge you yearly and not let you cancel. DO NOT USE THIS COMPANY. IT IS IMPOSSIBLE TO CANCEL. Their reply means you can cancel after the YEAR.

Do not subscribe to Beachbody or Bodi as they call it now. This company is a scam. A subscription renewal was charged for $179 from an Account that hasn’t been used in 4 years, tried to cancel the same day it charged my spouse was told no, it’s not possible to do so. The representative then canceled the account removing access to something I paid for. I made a complaint and was told a refund is not possible but they will “reinstate” access to the account for the year just paid for. This is not what was wanted as I have not used the crappy service in years. The products aren’t anything special and the customer service is horrendous. They claim to send “reminders” for subscription renewals and when it’s supposedly missed they charge you over a hundred dollars and basically say sorry too bad we sent you an email. Bogus business, hope they go out of business soon. Anyone looking for workout or nutritional guidance should use literally any other company. I personally have had luck with YouTube, using free videos. I’ve also found that other fitness/healthy living companies have much more to offer, better customer service and real solutions to unsatisfactory experiences. Stay far away from this scam artist company.

This company is a scam. It's been impossible to cancel my subscription: I consistently got error messages while trying to do it, their customer service is inexistent (emails returned, the UK branch does not even have a phone line). I've deleted by credit card from my account not to be charged any more and they remained charging me for nearly a year. Now they don't want to give me a refund. I wish I had read these reviews before. Stay away from them. There is no way to follow up on the formal complaints I've submitted. Who should I talk to? There is no phone number of contact information for the UK. The poor customer service of Bodi UK has severely damaged the good reputation this company used to have in the US.

You cancel and they still charge you stating that they don't offer refunds. The worst customer service, no one to call. I cancelled the monthly shakes but you still have to cancel the yearly membership, they make it very difficult to get out and depend on you not noticing the last charge of $179. Despicable nasty customer service and products don't work.

An awful company. Nearly impossible to cancel your contract. A total scam with awful customer service.