Boca Raton ResortReviews of bocaresort.com

The Boca Raton resort ONLY provides EXCEPTIONAL customer service in the collection of payments. Party planning? Nope, no response. Timely calls from the different departments to plan a $20,000 party that we have paid in full for? Nope still no response. Assistance for employees of our company to get rooms squared away for said party? Haha, you guessed it, no. Request a payment link for the final payment for the party (already paid)? INSTANT REPLY. The Boca Raton Resort should be ashamed and embarrassed of themselves. I have gotten better customer service at a Motel 6. Absolutely trash customer service, and a horrendous look for this resort. This will be the LAST TIME, we sign up for anything with this hotel.

So rude managers

Horrible service. Managers are rude idiot.

Really bad hotel, Dirty rooms, bad service, rude people All in all really bad experience.

Bad Service, rude behavior of the staff towards the guests. I don't feel safe or comfortable staying here any longer if someone can just be removed from the hotel for no reason.

Worst place to stop! Management are a waste of time! They kick you out if they don't like you and come up with poor excuses. Do not waste your money and come here. Go elsewhere. Dirty rooms, hairs all over the bath! Broken accessories. Room smells of dogs and damp!