Monday, November 2, 2026 · Customer reviews of US businesses
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69 reviews
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Collectible and Custom Bobbleheads: Find the best selection of high-quality collectible Bobbleheads available anywhere.
Bobbleheads.com (bobbleheads.com) has 69 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
69 approved reviews, newest moderated first
I was extremely impressed! The company were in touch with me everyday senfing me progress photos I wasn't happy with the hair colour and they changed it straight away. It looks exactly like my grandaughter and they were so accommodating and great communication fast turn around
By Kellie B.
Honestly, this company deserves six stars. Just received my custom Bobblehead and it's fantastic! The design and the detail are awe-inspiring. The price is right, and shipping was fast. What craftsmanship —stayed accurate to what I envisioned. Excellent Customer Service, checked with me frequently as the product was being made. I could not be happier with this one-of-a-kind special keepsake. Hats off to Ms. Jessica and her colleagues for going the extra mile to ensure my happiness. Six Stars!
By Mrs. J.
I ordered a custom bobblehead. I uploaded pictures and for 3 weeks I hadn't heard from the company. The initial cost was $233 and then an additional $50 for a prop. When the final product arrived, it didn't look like the proofs and the prop was just thrown in the box. It took 7 weeks (arrived July 13) When I contacted customer service regarding the unattached prop I was told to buy "Gorilla glue" and use that to secure the prop. For almost $300 , I should not have to do my own modifications. Not happy with the final outcome & I never heard back from customer service.
By Cindy F.
The quality and service was perfect. The finished product couldn't have been better.
By jordie M.
The absolute worst process ever. Started the order beginning of December for Christmas presents. Over a $1,000 worth of products ordered.... 2 months later, crap proofs. Proof after proof was terrible. Not even close. The Chinese "artists" finally stated they strive for 60% accuracy. Well, when you are less than 10% accurate you have problems. No sense of urgency. We sent numerous pics over and over with detailed suggested corrections needed stating much of the same issues over and over with little or no corrections. Buyer beware. Set your expectations really low, like be happy when you get a complete stranger because you'll likely be paying for figures of a complete stranger.
By Craig R.
Customer service is far from customer friendly, fair or reasonable. The proof process was a fail, product artistry out of proportion and worse attempt with likeness. When I attempted to cancel the order while in proof process, they refunded only 50% without notice or explanation of stealing 50% of my payment. All they had into the project was a couple proofs, certainly not justifying stealing 50% of my payment.
By TB
Ordered 2 years ago it was much better quality. I ordered 3 June 2024 and they were so cheap looking. Don't waste your money. Not great Customer service either
By NorthRiver R.
This review is for Amazing bobble heads- NOT bobble heads. Sorry. Ty to company for correcting my error quickly.
By Rebecca R.
Response from Bobbleheads.com· Jul 10, 2024
This customer is unfortunately confusing us with another company. We have no record of this transaction or this customer and we did not receive an order from her. We are the original Bobbleheads.com, but there are other companies with similar names, and unfortunately, this customer purchased from another company and has confused them with us.
