boAtReviews of boat-lifestyle.com

Absolutely the worst online shopping experience I have had. I ordered boAt Rockerz 425 (Ocean Blue), but I received boAt Rockerz 255 Z Plus instead. The invoice inside the package clearly mentions boAt Rockerz 425, yet a completely different product was packed inside the box. This is a clear packing error. I immediately contacted customer support and shared photographs of the invoice, and the product I received. Despite providing all this evidence, I was simply told that their records show the correct product was shipped and my replacement request was rejected. It appears my evidence was ignored entirely. Receiving the wrong product is one issue, but refusing to resolve it despite clear proof is unacceptable. In my experience, this has been a third-class shopping experience with extremely disappointing customer support. I would not recommend buying directly from the boAt website if this is how genuine customer complaints are handled.

Worst website (boat-lifestyle.com) and boat App. I ordered a wireless speaker 'boat partypal 65 pro'. First they not ship it and second they not proper respond of my no. of email/chat/call (on customer care) for delivery/shipping date. After 15 days they cancel my order. And what interesting part, After that when I check their website, what I seen that 'boat partypal 65 pro' show for buy, but when we try to buy for any location in india it show 'that area not serviceable' or some time show 'Product not in inventory'. What the fun part is every 2-3 days they change that product price randomly just like share market sensex. We never see such type of website of a famous brand. I recommend not to buy from their website/app, if you would like their product they buy from Amazon or other e-commerce website.

Very disappointed with BoAt's customer service. I received my earbuds today, and the sound quality is terrible—the audio keeps breaking from the very first use. I raised a replacement request immediately, but instead of replacing a defective product, I was told to visit a service center. If customers have to visit a service center for a brand-new product, then what's the point of ordering online? This is unacceptable and a complete waste of time. Please take responsibility and provide a replacement instead of making customers run from one place to another. I expect a prompt resolution.

nice company

DONT BUY ANY BOAT PRODUCT. NO SERVICE. NO WARRANTY. NO GUARANTEE. AT THE TIME OF BUY THEY SAY THAT PRODUCT HAVE 01 YEAR WARRANTY GUARANTEE, BUT AFTER PURCHASE THEY JUST IGNORE. THEY DONT SOLVE ISSUE. RAISED COMPLAINT THEY FORCEFULLY CLOSE DUE TO THEY DONT HAVE ANY SOLUTION. ALSO CUSTOMER CARE PEOPLE DONT HAVE SENSE THAT HOW TO TALK. THEY TALK LIKE THEY DONT CARE. I HAVE GIVEN 01 STAR. I WISH I COULD GIVE 0 STAR TO BOAT. VERY BAD SERVICE. BADDEST SERVICE.

Dear boAt Support Team, I am writing this with absolute disgust and frustration regarding my recent purchase of boAt Airdopes (Order Id : 9796845), invoiced on 11/06/2026. Since day one, the product has been defective. The overall sound is extremely low, and the speaker of the left earphone is barely audible. It is highly disappointing that a brand like boAt delivers such sub-standard, defective goods to its customers. What is worse is your fraudulent and systematically designed replacement process, which seems deliberately engineered to exhaust the 7-day replacement window so that the customer is forced to get stuck with a dead product. Here is the sequence of harassment I faced: No Human Intervention: You have deliberately cut off any option to speak directly with a human customer care executive, forcing customers to deal with useless robotic automated chats that waste time. Pincode Glitch: When I attempted to register a replacement via the WhatsApp warranty link sent by your bot, it repeatedly showed "Please try later as pincode limit is breached" for my office pincode (where the product was originally delivered successfully). Malfunctioning Portal: When I tried using my home pincode to bypass this, your portal blocked the submission by flashing a red pop-up saying, "Invoice date is within replacement period". This is completely absurd. The invoice date is supposed to be within the replacement period! Your system is intentionally blocking valid submissions. I bought this product in good faith, and your automated systems are actively sabotaging my consumer right to a replacement within the stipulated 7 days. My Demands: I want an immediate replacement or a full refund for this defective product. I expect a manual override from a human executive to process this replacement immediately, as your portal is broken. Please consider this email as formal notice. If this issue is not resolved within 48 hours, I will be compelled to file an official complaint with the National Consumer Helpline (NCH) and the Consumer Forum for unfair trade practices and harassment. Attached is a copy of my invoice and screenshots of the technical errors on your replacement form. I expect a swift response from a human representative, not a bot. Regards, Pratap Roy

As the cx I was getting very bad experience from the boat and literally that agents are worst i have spoken to them regarding issue and one of agent Sushmita she is saying I was unable to help you and I was not able to transfer the call to the escalation day 😡

Bai hoskai toh boat kai earpodes nh krdio bhaut jyada bekar hai.mujai ek dinn nhi nhi hua yh disconnect hii nhi hoo rhy ,box kai andhr bhi connect hai ... Nh hii customer care walai dhng sai baat kr rhein hai .. or nh hii earpodes exchange kr rhy hai or nh hii proper response kr rhein hai .toh best hai ki aap earphones boat kai nh lee ... Apka paise khrabh ho jayngai ..