boAtReviews of boat-lifestyle.com

I have brought BLUETOOTH-BOAT AIRDOPES 148 -CYAN CIDER and I am highly disappointed with this product I have purchased this product on 17th January 2023. Within a month it’s not working. Worst quality pathetic brand. Brought this product just for brand BOAT as it is very well known brand but this quality of the product is so cheap and poor not worth buying I have wasted my money into this cheap pathetic product. If you don’t know how to make your product then don’t sell that product and stop making people fool. I would like to suggest that do not buy their product as it’s very low quality and worst. Not even 1 star from my side.

I love boat products. I used Boat earphones and speakers, quality of these products are at next level. Battery life is also impressive.

Not replacing my air dopes. I have talked to the costumer service multiple time but no resolution yet. all they tell us is to wait for 24 to 48 hours. Never buy from their website. Looting our money. They first send damaged product and they don't replace it.

This is the worst brand ever.I will never purchase anything from boat again and ask all my knowns to do the same.I am disappointed so much.

Highlights....(35days and counting, soundbar still dead) 1. THERE ARE NO PHYSICAL SERVICE CENTRES FOR SOUNDBARS , YOU HAVE TO CONATCT THE CUSTOMER HELPDESK AGAIN AND AGAIN AND THEY ARE THE ONLY END WHICH EXIST FOR CUSTOMERS, YOU CAN'T MAIL, CONTACT HIGHER AUTHORITIES. ITS A DEAD LOOP HOLE. 2. IF YOU HAVE TO COMPLAIN ABOUT THE PREVIOS AGENT, YOU WILL HAVE TO MAKE THE COMPLAIN TO THE SAME HELPLINE NO. WHICH IS MEANINGLESS AND WASTE OF TIME. 3. AS PER WARRANTY POLICY THE SOUNDBAR PRODUCT WILL NEED ATLEAAST 12-24 DAYS TO JUST DELIVER THE SPARE PARTS TO THE SERVICE CENTRE AND THEN THE THIRD PARTY REPAIR TEAM WILL GET THAT SPARE PART AND REACH YOU HOUSE, WHICH YOU CANNOT TRACK. NOW YOU ARE CLUELESS, WHO TO CONTACT AS YOU DONT HAVE ANY INFORMATION UPON THE 3RD PARTY. Context. I bought this in mid Aug and 10 days later on the right hand speaker stopped working. I was shocked with this and thought maybe it might have some manufacturing defect and contacted the service center on (26th Aug,2022). One shocking discovery was that the sound bars are only serviced/repaired at home visit upon contacting the boat help line no, there are no physical service center provided for Sandbars. Okay till here, The technician visited filled a replacement for spare part on 26th Aug,2022. on 2nd of Sep the request got approved, why was the technician request approved 6 days late , this was totally absurd and stupid, Still was patient. I followed up with the customer care but they made false promised that it's gonna be delivered on 12th Sep then the dates changed to 17th Sep , and the next dates were 26th Sep. But till today(28th Sep,2022) my soundbar is still lying dead. The service centre agents are pathetic and they will make two promises to you , 1- we will escalate you issue and you will be contacted by the escalation manager within 24 hrs (you will never receive that call), 2- The agents will say there was some delays due to which your product will be arriving late (they will put you in this loop and request you to wait for another 7 days. Upon asking to connect with the escalation manager , the agents will say they are not available or present at the moment. Please google such issue on google , you will find this very frequently. This Indian brand cheats you on the service end. During my whole observation I found out that there is Only one Service Agent for whole of Gurgaon

Ear dopes are being replaced though in warranty Ear dopes are not working. Went to the service center for replacement. 3 tickets raised. All 3 got closed stating invoice invalidated and need to upload a clear copy. When visited the Hadapsar Service Center again to check they informed that the dealer is not listed. The second time I was informed that the invoice has been used multiple times. Third instance I was informed that I would need a stamp of the dealer on the invoice. This is a company gift to employees and products were purchased worth 1 lakh 94 Thousand which does have our company GST and the sellers GST as well from whom the order was executed. Also since it was a bulk order there is only one invoice. For replacement purpose we are provided soft copies as these were given to more than 150 employees.

Ear dopes are not working. Went to the service center for replacement. 3 tickets raised. All 3 got closed stating invoice invalidated and need to upload a clear copy. When visited the Hadapsar Service Center again to check they informed that the dealer is not listed. The second time I was informed that the invoice has been used multiple times. Third instance I was informed that I would need a stamp of the dealer on the invoice. This is a company gift to employees and products were purchased worth 1 lakh 94 Thousand which does have our company GST and the sellers GST as well from whom the order was executed. Also since it was a bulk order there is only one invoice. For replacement purpose we are provided soft copies as these were given to more than 150 employees.

I ordered a product through online but I didn't received the product and got a message that product was delivered. I called a customer representative for 5 times they're saying that we are escalating on your queries but it will take 24-48 hours. Whenever I called them they are saying that we didn't take a complaint from you almost 5 times they said and I'm keep on explaining same issue for 5 times. Poor and negligence customer service. They say that they will assured you but don't believe on them they are cheaters they don't give a product and they are wasting your time on call. This is a worse experience i never want to happen others. Please don't buy product from them through online.