boAtReviews of boat-lifestyle.com

I have ordered neckband from boat website, after few days status updated as delivered, but product not received.Raised complaint but response from boat customer is irresponsible answer received. Don't purchase products from boat website..

Worst product & worst customer support i had ever face . Dear customer pay 1-2 rs. more or less but don't go with Boat ,,,its completely a corrugated box. Customer support below the zero .Boat just suck the customer money

I bought the boAt 255 ANC headphones back in January, and I went through so much hassle just to get them. It’s impossible to order them internationally, so a friend in India helped me buy them and sent two pairs over to me in England. One of them pairs was for a friend in Pakistan. I’m not sure what he made of them, but I was seriously disappointed. 255 ANC pair had absolutely no noise cancellation, despite being advertised as ANC. Even worse, the cable feels so cheap that every time you touch it, you get this horrible hollow vibration and crackling noise straight into your ears. You can imagine how annoying that is when you’re wearing them around your neck and every little movement causes that fu**ing crackling sound. They’re no good for music, no good for phone calls, and there’s basically no noise cancellation whatsoever. I was genuinely so disappointed. Stay well away from this company, everyone. Their rating is now 1.4 stars, and honestly, I’ve never seen a rating that low in my life. Don’t get mugged off — I certainly won’t be buying anything from boAt again.

Hopeless customer care service for default product they don't respond us nor they have option for replacement I don't recommend the boat products to others

Extremely Disappointing Customer Service and Warranty Support Very poor customer service and a frustrating warranty claim experience. My product stopped working, and I was unable to claim the warranty through their website. I emailed customer care with all the required information, and they initially asked me to wait 72 hours. After 72 hours, I called again and was asked to wait another 48 hours. Every time I contact customer care, I receive the same response: "Please wait another 48 hours." It has now been 15 days, and there is still no resolution or proper update. I have also sent multiple follow-up emails, but nobody has bothered to respond. What is the point of offering a warranty if customers cannot claim it? This is completely unacceptable and shows a serious lack of customer support and accountability. I am extremely disappointed with the after-sales service. I would not recommend this brand based on my experience. I expect an immediate resolution to my warranty claim.

Worst customer service I ever had. There is no return. I got the product and tried to return on the same day but the refused . There are no replacement button under manage order as the website return policy suggests. Please never order from boat website. It’s waste of money.

Extremely disappointing warranty experience with boAt I purchased the boAt Airdopes Pulse Shadow Black, and the left earbud developed an issue. I raised a warranty claim, but it took almost a month to receive a replacement, with boAt stating that the product was out of stock. Unfortunately, within just two weeks of receiving the replacement, the exact same issue occurred again. When I raised the warranty claim for the second time, boAt provided an option to choose an alternate product. I specifically contacted customer care and clearly explained that I did not want the same Airdopes Pulse model again, because of the repeated issue and the poor plastic build quality. While using the product, the plastic edges were uncomfortable and even scratched my ear and caused bleeding. I selected Airdopes Ultra Pro – Zinc White as the alternate product. I also spoke directly with customer care, and the representative assured me that I would not receive the same Pulse model and that the alternate product would be sent. However, despite all these communications, boAt has now sent the same Airdopes Pulse Shadow Black again. Then what was the purpose of contacting customer care and clearly explaining the issue? Why provide an option to select an alternate product if the company is simply going to send the same product again? What makes this even more frustrating is that the second warranty process has again taken a significant amount of time, and I still haven’t received the product. This entire experience has been unnecessarily time-consuming and frustrating. The repeated hardware issue, poor build quality, long replacement time, and failure to follow the alternate-product request show a serious lack of responsibility towards customers. The only mistake I made was trusting boAt and purchasing this product. I genuinely hope boAt takes responsibility for this case, reviews the customer-care communication, and provides the alternate product I originally selected instead of sending the same defective model again.

Fraud, utterly a fraud company. Nu republic far better than this. Even the local companies also.