Fast shipping
Product was shipped and delivered quickly.
By Marilyn
Response from ION Products USA· Jan 7, 2026
Hi Marilyn, Happy to hear it!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
45 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WE ARE THE US REPRESENTATION OF ION. ION IS ABOUT CHALLENGING YOURSELF, EXPERIENCING NATURE, AND FEELING ITS FORCE. THEREFORE ION DEVELOPS WATERSPORTS- AND BIKE GEAR THAT IS NOT ONLY SMART AND INNOVATIVE BUT ALSO TRANSFORMS THIS PASSION INTO AN UNIQUE DESIGN.
ION Products USA (boardsandmore-shop-us.myshopify.com) has 45 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
45 approved reviews, newest moderated first
Product was shipped and delivered quickly.
By Marilyn
Response from ION Products USA· Jan 7, 2026
Hi Marilyn, Happy to hear it!
Good response in all aspects, customer service, gear recommendation to customer needs and gear review. Very impressed. Prompt responses to any kind of questions! Thank you!
By TJ P.
Response from ION Products USA· Jan 7, 2026
Hi TJ, Glad to hear you were so satisfied with our customer service! Thanks for your kind review.
Great communication and fast shipping-received 5 days earlier than expected!
By Chris K.
Response from ION Products USA· Oct 7, 2025
Hi Chris, Thank you so much for your kind review! We hope you enjoy your saddle!
great service, got contacted by email, and it all arrived super fast.
By zarko zuber E.
Response from ION Products USA· Oct 7, 2025
Thank you!
Great experience and customer service!
By Leah V.
Response from ION Products USA· Jul 7, 2025
Glad to hear it!
great!!!! 100%
By Navas
Response from ION Products USA· Jul 7, 2025
So glad you like it!
Poor shipping/packaging practices. Two small products were shipped in a large box with no packing materials to keep the products from flying around and to keep the box from getting crushed. The large box was smashed and partially open when delivered. The corner of the small pedal box is smashed. Quality saddles should be sold and sent in their own fitted box, not attached to a card like a cheap chain store saddle.
By JA
Response from ION Products USA· Jul 7, 2025
Hi JA, We are sorry to hear about this and will send your feedback to our product team.
Quick service
By Matt B.
Response from ION Products USA· May 14, 2025
Great!