High quality
Great service, top notch products as expected.
By DG
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
45 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WE ARE THE US REPRESENTATION OF ION. ION IS ABOUT CHALLENGING YOURSELF, EXPERIENCING NATURE, AND FEELING ITS FORCE. THEREFORE ION DEVELOPS WATERSPORTS- AND BIKE GEAR THAT IS NOT ONLY SMART AND INNOVATIVE BUT ALSO TRANSFORMS THIS PASSION INTO AN UNIQUE DESIGN.
ION Products USA (boardsandmore-shop-us.myshopify.com) has 45 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
45 approved reviews, newest moderated first
Great service, top notch products as expected.
By DG
I appreciate all the information that is available on the website. The product overview, tech talks, reviews and discussion group all in one spot is fantastic. Very helpful when trying to get a feel for something when an actual product demo is not an option or practical.
By Chris
The plasma booties are great. Definitely order a size smaller than your shoe size. I am a 6.5-7 US shoe size and the size 5 worked for me.
By JAZ
Response from ION Products USA· Oct 15, 2026
Hey Jaz, Thanks for the feedback!
Absolutely fantastic customer service the whole way. Jackie and Madison were great and even took care of a return / exchange, fast, that was necessary when I was shipped the wrong product. 5 star service!
By Matt
Response from ION Products USA· Sep 2, 2026
Hello Matt We appreciate the kind words. Enjoy your new gear. Thank you!
Ship right away and arrived a day early. That's a win
By Chris G.
Response from ION Products USA· Oct 15, 2026
Glad to hear it Chris, Hope you are getting out on the water often!
They take a long time to ship the products.
By EDUARDO B.
Response from ION Products USA· Oct 5, 2026
Hi, We're sorry to hear about your experience. We've since scaled our warehouse staff and are shipping within 1-3 business days.
The products all showed up quickly, fit well, and looked good. I love ordering from Ion.
By Ethan H.
Response from ION Products USA· Oct 15, 2026
Glad to hear it! Thanks for the kind words Ethan!
Great service great product
By Daniel S.
Response from ION Products USA· Oct 15, 2026
Hey dan, Love to hear it, hoping your getting plenty of time on the water!