Product aren't as described
I've been purchasing here for a while. I've no issues with orders arriving however leaves have been missing from packages on 70% of my order.
By Anon
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
8 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy premium cigars, pipe tobacco, machine made cigars, little cigar, ryo supplies, humidors, accessories and much more from BnB Tobacco. Quality cigars and other tobacco products at discounted prices.
BnB Tobacco (bnbtobacco.com) has 8 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 5 reviews with 1 star · Clear filters
I've been purchasing here for a while. I've no issues with orders arriving however leaves have been missing from packages on 70% of my order.
By Anon
As being a loyal customer, I purchased 4 boxes of cigars. I bought 3 boxes of Dutch masters blue dream fusion and the cigars were stale. When unraveling them, the leaf breaks off. They were dry and brittle. Some were broken. Extremely disappointing.
By QUIANA S.
Don't have a problem with your products it's your customer service lady on phone RUDE!. You DO NOT GET TO UPDATE MY SUBSCRIPTION!!! 🤡
By Janice
Thought I'd save some money and shop online.. Ha! Ridiculous shipping cost!! First I planned on ordering a rolling machine and some tubes, price was $54. Go to check out $77! So I cancel the $42 rolling machine, new total $11. Ok, go to check out and....$24! Shipping cost doubles the price? AND you want an extra $1.50 insurance on top of &14 shipping?
By Douglas B.
They take too long to ship products out, the products come with damaged packaging.
By New U.