BluuReviews of bluu.com

The service was good and the product was delivered on schedule. I ultimately went with another product but I still respect the service I received from Bluu.

Nice umbrella for our new patio!! It arrived safely and quickly, too.

When contacting Blue when a mistake was made assembling the box, the assistance was given in writing but was definitely not detailed enough to take care of the assembly issue. Proved to be challenging to correct error made in assembly the box. However, we do like the box now that it is FINALLY assembled.

Received umbrella which had one damaged arm. Noman with Customer Service was quick to resolve and very helpful. Excellent Customer Service. Received the replacement umbrella is a shipping box that was falling apart. One end was completely open. Haven't inspected to see if this replacement umbrella is damaged or not. Either way I am confident that Noman will make things right.

My Box lid is flimsy to the point that the corners are warping up. The lids do not touch any of the walls of the box. I was under the impression that the lid sat on the side walls which would prevent pests such as snakes from entering.

I originally ordered an umbrella that turned out to not fit in my space. I reached out and Noman worked with me diligently to ultimately get a new umbrella that better fit my space. The new umbrella looks great and I was very pleased with my overall experience with Bluu -- thank you!!

Customer service helpful and efficient. Could have answered a bit quicker but wasn’t too bad. Had to have several emails to resolve my issue and answer questions. All in all, not a bad experience but a bit frustrating. Thank you. Nakeesha Haelen

Great customer service. Norman was quick to respond and very helpful.