BlueStepsReviews of bluesteps.com

BlueSteps is a very unethical organisation. I cancelled my subscription in February but with no warning they have just today debited my bank account for another annual fee. I have not received any communication from BlueSteps since I cancelled and I am appalled that they held my card details and tried to sneak in another annual payment.

I purchased one-year membership on August 23. They charged me $99 without notice on November 18 and it is not the renewal date yet. I emailed the customer support on the same day and then two follow-up emails, but no response.

Terrible organization. Does not respond to emails, provides no information to be able to contact anyone about account issues. This group processed an unauthorized renewal over six before the expiration of my existing subscription. Do not subscribe to this group.

Second year in a row Bluesteps takes 90€ from my account. Bank identified it as fraud-suspected transaction but still the payment passed. Tried to contact Bluesteps Customer Support for a month now, no reaction whatsoever. This is pure theft. Stay away!! Taking further legal action!

I used AESC/BlueSteps' services more than five years ago. Then, out of the blue, BlueSteps tried to charge a subscription fee that I never approved. Fortunately, the bank identified the operation as a possible fraud and rejected the charge. I initially thought it could have been some operational error. I wrote to the email addresses BlueSteps provides as contact details on its website to warn them about the error. I clarified that I had not subscribed to any service and requested BlueSteps to delete my account. However, I have not yet received a reply (interestingly, BlueSteps opened the first email within 24 hours of their reception). On the contrary, they have tried to charge my card twice since then. As explained in my last email, if BlueSteps doesn't remedy the problem or remove my personal data from their databases, the next steps will be to raise an official complaint to the Information Commissioner's Office for violating the GDPR law and inform my Business School about their malpractice.

I have paid a full membership and when I tried to register for a training, it never worked. I never got a response from the support team or Simeon, who seems to be the general manager/ CEO.

Its a fraud, 0 stars. They used to have lifetime subscription..not sure right now, but once you pay, they will take mess-up with you subscription and no one responds to support email.

Total scam. In my opinion the good reviews here are suspect. Run as fast as you can.