BluePearl Veterinary PartnersReviews of bluepearlvet.com

Take your pet elsewhere for emergencies. Hailey the receptionist was rude and behaved like she truly didn’t care about us or our pet. Put me on hold and then checked us in and said it would be a 3-4 hour wait. Thank God for Bay Beach emergency vets They were booked solid but managed to be empathetic and saw our sick dog gave her a shot to help and a diet for her ailment. I take my other dog to blue pearl for care with a specialist and she is fantastic. I think it’s a receptionist desk people issue they really are very rude it’s like some days you get a person who is a little polite and other visits you get someone like Hailey who just isn’t well suited to deal with the public.

This place is ALL about money! Do NEVER bring your pet here! This is the second time I need to come here because of an emergency. To be clear, I just came for the second time because it’s a Sunday and the vet I trust it is not open. First of all you wait for hours, which doesn’t make any sense because it’s an emergency vet hospital, and second they take your pet and don’t even allow you to go with them! I’ve never seen this in my whole life! It’s absurd! They will try to keep your pet there saying that it’s the only option just to charge thousands of dollars! And to finish my disappointment vent, SUPER EXPENSIVE! Not worth at all for the service VERY FRUSTRATED!!!

We recently took our 7 year old teddy bear puppy there after a groomer decided to give cbd oil to him to calm for a hair cut without our consent. He acted differently for 2 days, didn't eat or drink. Vet in Owen, Wisconsin gave IV and some shots, seemed ok until evening, he passed out. She told us take to Blue Pearl in Appleton. Closest one. 3 hours later we met vet. Felt very uncomfortable with her from beginning, she told us our dog should be dead by oxygen blood level, he was alert at time. Knew us and we spent some time with him, we were going to take him home and let it play out. She insisted on blood transfusion, wanted money paid right a way, more worried about payment than dog on his death bed, assuming everything would be fine on transfusion a 4 hour process, an hour in to it they called and asked about cpr again as we were sleeping in vehicle, went in to check on him an hour into it and they said things didn't go well, he was basically dead. The young woman vet bolted in back, never seen her again, were really doubt alot of procedures were ever done. Believe he was put down!!!!! Really sad. His body was cold when they brought him out to us, didn't make sense! Sick to our stomachs! Never again. $1700 later. I would have spent 5k! Money not the issue, very disappointed with vet's language on how the facility was more worried about payment up front before they would start anything if his condition was that critical! Won't ever happen again here! Asked the manager to ca us back, never heard anything after 3 weeks.

Worst experience ever at a veterinarian. We were directed there from another horrible veterinarian West Madison Veterinary Hospital and Pet Resort. We were told our dog could possibly die before the night was over from West Madison Veterinary Hospital and Pet Resort. Blue Pearl requested $2300.00 to leave our pup and have them evaluate her, after spending $1400.00 at the other vet. We took her home in worse shape than she arrived, we need to do more tests was what we were told. Our 11 year old pup was not up to more aggravating tests. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. They're more concerned about profits than the pets they take care of.

If i could give 0 stars i would. Waited in the ER for 30 mins with a life threatening emergency for our fur baby to not even really let us know, we had to ASK, that they are short staffed.

Bring your pet anywhere else. Do not bring them here if you care about them. Blue Pearl has changed our lives and our trust in the veterinary care profession.

Very poor time management--pets wait 7-10 hours recently for treatment. Suggest better appt management

I was not impressed with BluePearl Pet Hospital in Blaine. The lady who checked us in was very rude and not caring at all. We waited for 4 hours and 40 minutes in our car for our dog who had porcupine quills in his nose and lips. We could not leave because we did not know when they would see us. They also would not give us any estimate how long it would be. I thought the vet was fairly decent but if this is a corporation that cares about animals they should hire more vets and caring personnel. The cost was also outrageous and I feel robbed. I believe all they care about is their bottom line (money) and not the animals. I will research other places to go before I need an emergency vet again!