BluePearl Veterinary PartnersReviews of bluepearlvet.com

We paid every invoice BluePearl presented to us before leaving with our pet. Years later, and after our dog had passed away, BluePearl claimed we owed an additional balance. We disputed it, yet they ultimately sent the account to a debt collector, now claiming a different amount. Even more disturbing, I have since found other customers describing strikingly similar experiences involving supposedly paid accounts later being pursued for payment and sent to collections. Based on my experience, BluePearl’s billing and collection practices deserve serious scrutiny.

DO NOT take your dog to this veterinarian if your dog is a specialized breed. I am so heartbroken, and writing this brings it all back, but I feel a responsibility to warn dog owners so that this same situation does not happen to you. I drove to this hospital with my English bulldog, who was having trouble breathing, and trusted them to give her the care she needed. After running tests and bloodwork, they released her in the same condition she entered the hospital that morning. $1900.00 and 5 hours later, my beloved bulldog was dead. By the time I got her to my regular vet, she was too far gone. NOT ONCE did the vet mention her esophagus. Not once mentioned checking it, not once mentioned that it could be something with her esophagus, not once brought up any esophageal issues that plague bulldogs, much less paralysis. The vet tried to claim it was Cushing's disease, which has nothing to do with breathing issues, I later learned. I was promised an itemized invoice at checkout. I was told I would be emailed it. I contacted the hospital, but there is still no email. I followed up with an email on their website, explained that my dog was now dead, and still NOT ONE call or email. If you have a specialized breed, stay away. DO NOT use this hospital. I rushed there as they were the closest to my home. I entrusted them with my baby, who was clearly in distress. She is now dead, we are heartbroken, and it all could have been avoided.

Took my cat Sadie there Saturday evening didn't get seen till 7hours later at 130am. Said Sadie must have fell and hurt herself. Didn't even do blood work, just gave me pain medicine for Sadie and said give it 10days. Monday Sadie was in worse shape took her to a different veterinary clinic. They did blood work right away, found Sadie was in kidney failure and blood in urine. Had to put Sadie to sleep. If blue pearl would have done their job better and testing I wouldn't have been upset becauseof the pain Sadie was in. But I would never go back to that Blue Pearl and I would not recommend Blue Pearl to anyone who has a sick pet. Update Blue Pearl claims i was offered blood work by the nurses and the dr. Which was a complete lie. Not once was i ever offered blood work for my cat. The Dr only offered mri and exray and said probablywont help out, which I did deny after sitting there for 7hours. I never once seen a nutse or talked to a nurse about anything offered to me for my beloved pet. Again I would not ever take a pet there for any kind of issues, with the lies and no explanation on anything besides what I post earlier.

Blue Pearl quoted me $6,000 for a surgery that another clinic quoted as less than $2,000. I looked them up, and no surprise- they're a private equity-backed cash grab. Their priority is maximizing shareholder profits, not caring for pets. This is an *evil* company- what kind of people extort people who are afraid for their pet? Blue Pearl and other private equity vet clinics should be shut down and the money they stole returned to the clients they ripped off.

They said they would let me know if my furkid condition changed. I called at 10 pm, they were rounding and said they would call after rounds. No call. According to their notes. At midnight her condition changed… no call. 2-2:30 she went into cardiac arrest. Note says they called me. I never got a call until 4:30. WTF. All they care about is money. Very sad, I expect more from people that care for animals. Never again.

Overcharged and no explanation of cost before explaining what you had already done or actual service. Blue Pearl built plan without cost associated and held us hostage to a $4600 invoice before we left building @ 1:30 a.m. These folks are scam artist knowing you cannot refuse their services because they've already done them. BluePearl recognizes if you are there with your pet you will spend emotional money even displaying material with financing information knowing they are stealing from pet parents in trauma with their pet's.

I took my dog there because she was up all night with diarrhea. The vet was so obvious in his effort to encourage add-on diagnostics, to the tune of $1,500. If I threw up twice and then it stopped, I probably wouldn't be getting myself a $135 shot for nausea. After having diarrhea for less than 24 hours, I most likely wouldn't invest in an ultrasound and cancer screening. They gave her IV fluids (that was all I allowed) and that was $365.I am so sick of this vet industry putting profit first and animals second. I understand that making money is part of the equation, but this is ridiculous. I will not go there again.

We brought our dog to Blue Pearl for specialized testing that was not available elsewhere, and we are grateful for the diagnostic capabilities they provided. The tests they ran were critical to understanding his condition, and we acknowledge the importance of having access to that level of equipment and expertise. We also want to specifically recognize Matthew, a vet tech who went above and beyond to make an incredibly emotional and difficult situation as bearable as possible. His compassion and effort stood out in stark contrast to the overall experience, and we are genuinely thankful for him. However, we feel it's important for other pet owners to understand what the care model looks like here before making a decision during a crisis. This facility operates on a more traditional, clinical approach. Visiting hours are extremely limited, which means you are separated from your pet for the vast majority of the day and night. For our dog—who was critically ill and stressed by the unfamiliar environment—being separated from us compounded his anxiety, and ours. The focus felt primarily clinical; our pet was treated as a case to be managed rather than a life with a story and a family who desperately wanted to be part of his care and treatment plan. We understand that this is the model many specialty hospitals follow. But after subsequently transferring our dog to VEG – Overland Park, we experienced a fundamentally different approach—one where families are part of the care team, where you have 24/7 access to your pet, and where the focus is on treating the whole patient, not just the diagnosis. The difference in our pet's stress level—and ours—was immediate and profound. If you are seeking specific advanced diagnostics, Blue Pearl has those capabilities. But if you are looking for a model of care where you are included in the process, where your pet's emotional well-being matters as much as the clinical plan, and where you won't be separated from your family member during their most vulnerable moments, we would strongly encourage you to explore VEG instead.