The merchandise is totally diferent…
The merchandise is totally diferent with the original one which shown in the web site.
By Quynhta
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
693 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop luxury fashion at exceptional prices, with a curated selection of designer apparel, shoes, handbags, and accessories from Valentino, Gucci, Prada, Jimmy Choo, and more.Experience seamless shopping, fast shipping, and customer-first service while elevating your wardrobe with luxury at a great price.
Bluefly (bluefly.com) has 693 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
693 approved reviews, newest moderated first
The merchandise is totally diferent with the original one which shown in the web site.
By Quynhta
Awesome stuff at great prices.
By Samantha Kaye J.
Good product
By SG-2116-8274 Zhian Syn C.
Very nice experience
By Cherry
I was charged twice. Need a new payment platform. Unable to return.
By George
I like the quality products that Bluefly showcase.
By Annie
No customer service...no way to return. Go somewhere else.
By Fb
Your phone customer service sucks very rude employees will not be ordering through you anymore was told wrong information and everything
By Tesha
Response from Bluefly· Aug 30, 2018
Hello Tesha, Thank you for your feedback! We are sorry to hear that we've let you down, thanks very much for calling that out. We are working on some retraining techniques and improving the overall customer experience is priority. If you ever find yourself in need some assistance please do not hesitate to email or call . You may contact us at 877.258.3359 / [email protected] -Bluefly Customer Service