Blink HealthReviews of blinkhealth.com

Professional personal who stick to what they say!

As a first time client of BlinkRx, I was happy to receive such attentive customer service. Upon ordering my prescription, options were clearly explained. If the representative was unsure about a question I posed, he made sure to get clarification for me. Rep was friendly, and thoughtfully and thoroughly explained the process of placing my first order step by step. It was nice talking to a real person (instead of a machine) in placing my order.

Getting my prescription filled and shipped to the house was easy to complete and track where the order was all the way to delivery.

The representatives, staff and Pharmacists was very knowledgeable and kind

My insurance company denied my drs prescription for me for a much needed drug. My dr sent me to this pharmacy and I paid a low amount considering the high cost of my prescription. I received my prescription within 2-3 days and I was happy. I will use this pharmacy for my refill. I am satisfied with the service.

Terrible setup, terrible service, terrible follow through. If you can avoid this company, avoid it. I had a prescription written by one of my doctors and one told BlinkRX was the ONLY pharmacy to fill that particular prescription. The medication was subpar and I sense it was only offered cause the doctor was getting some sort of kickback for prescribing. A one month supply taken as directed by my doctor actually lasted about a month and a half so when a month was up, I didn't actually need a refill yet. I would get texts, emails and phone calls DAILY wanting me to refill the prescription. Month after month I would contact them and request that I let them know when I needed a refill and to not be contacted but rather I would contact them. I tried the online chat as well as calling and either way, month after month I would be told that they had taken care of it but then when the next month rolled around, I would still get texts, emails and phone calls about refilling. After 4 months of this, I was fed up. I blocked the calls and texts and set up the emails to go to my spam folder. When I actually needed a refill, I would login online and request a refill. It would take almost a week before I was told what the "new" price would be (it was exactly the same every time I filled it) and then was able to pay and request the refill. Another week or so later, it would arrive. So I had to plan ahead for refills to take about 2-2.5 weeks to actually get filled and receive. The last time I requested a refill, I was told they would retrieve my current price and get back to me as per usual but 3 weeks later still had not heard anything at all and a couple days after that was the expiration for my current prescription. Even though I had several refills available as it was supposed to be 12 refills monthly but I was only actually needing the refills about every 6-7 weeks, when I was more than 3 weeks out from the date that refill status was set to expire, they simply stopped responding and never filled it at all. There is no option online for this situation so when I called, I was placed on hold and after waiting for over 40 minutes without speaking to anyone, I hung up. I ended up canceling my doctor appointment that I had as I have no interest in dealing with a doctor that will only provide medications through this pharmacy and will not be using this service to fill prescriptions ever again. On top of everything else, my deductible was met and I had not been paying at all for prescriptions through my local pharmacy but was still paying the same $49.95 for this prescription every time even though the reason they said they had to check on current pricing was to run it through my insurance for accurate pricing. What a crock! Do not use them, save yourself the headache and go elsewhere. It's not worth it.

Blink's RX helped me greatly by having a cap on the out of pocket cost of the eye drops. I'm almost three years removed from cataract surgery on both eyes, I have suffered with chronic dry eye and light sensitivity ever since then. Since I started the Tryptyr drops my dry eye is getting better, Thank God !

Helped me get the medication I needed! What a blessing!