Blink HealthReviews of blinkhealth.com

Great experience, no problems with anything. The doctor prescribed me Miebo eye drops for severe dry eyes and my experience with them is better than CVS pharmacy.

Great experience. Easy, quick and efficient. When insurance refuses to cover your prescription, BlinkRx came through and made it affordable.

Called to report serious side effects from their bottle of Voquezna after no side effects using doc samples. Asia, phone rep, said blink is only pharmacy with manufacturer to offer discount to insurance. This was news to me as they charged $600+ for 1 month(good rx shows competitors similar). Since she didn't want to take the report, I'll call FDA and file it with them. UPDATE--there's a mfg coupon that our doctor said Blink is supposed to apply--yeah?? They didn't. And we found out major pharmacies including Walmart can fill this.

Totally incompetent, unethical, and potentially illegal actions - They didn’t respond for multiple days to an order for a medication that is needed to function daily. When they do reach out, it’s one person after another who doesn’t seem to know what they’re doing. Each time they transfer you, you have to start over again with the next person. Then you’re told that they can’t expedite the shipping and it’s going to be 5 to 7 business days before you get the prescription when they’ve already had you waiting for 5 1/2 days while they did processing. If you ask to speak with a supervisor, you’re told it’s two business days before anyone’s going to get back to you. Update: After I wrote this review, the insanity continued. They received the prescription on December 22, 2024. They manage to hold out on following up until multiple days into 2025. I informed them repeatedly that, besides urgently needing this medication, my old insurance coverage with no co-pay, which they verified on the 26th, was expiring at the end of the month. Suddenly, they pop up again, the first week of January, and they want me to cough up a co-pay. Additionally, my doctor and I attempted to change the prescription to another pharmacy later in December so it was filled. Blink actively blocked the prescription being transferred. This reality was verified by the other pharmacy and later by Blink. It wasn’t until I threaten legal action more than a week into January that they released the prescription. It took multiple outreach attempts from my doctor as well to force Blink to release the prescription. By the time it could be filled and shipped by the new company, I had gone almost a month with my eyesight increasingly becoming worse to the point that I could not work more than two or three hours a day cumulatively, costing my family, and I substantial income as I’m a single parent. I repeatedly pointed out to Blink what was happening and begged them to fill the prescription and was brushed aside. I’m filing complaints with the Attorney General’s office over unethical and I would think illegal practices. First, they hold the prescription. Then they try to force me to make a co-pay when none was originally due. They intentionally slow down communication so you can’t reach a supervisor to complain the same and sometimes even the next day. In the process, they blocked the prescription from being moved to another pharmacy that will do the job in a reasonable timeframe. This is some scam they have going here!

My Dr prescribed Voquezna a new drug for acid reflux. I mention this because it seams that this drug is only available there. What a night mare it has been trying to get the medication shipped in a timely fashion from BlinkRX! I started with a 2 week sample from my doctor. After roughly 1/2 dozen phone calls to BlinkRX I got a 30 day supply of Voquezna but about about 2 weeks after the sample had run out. Now, after another 4 phone calls incorrect texts, and confusion from BlinkRX about what mg they should be shipping, it's looking doubtful that I will receive a refill before my first one has been used up. Although the BlinkRX customer service people have always been very polite this company is fairly incompetent and I would recommend you would look elsewhere unless your prescription use is optional and you have lots of time for repeated phone calls, your time is not valuable, and you are an extremely patient person.

The first thing! The very first thing they want when you enter the site is your Credit Card info. They just try to be a middle man between my ins co and my pharma, They are a joke. I will NEVER pay them ANYTHING, and will work with anybody that wants to file a lawsuit against them. So Far, they have tried to charge my credit card 3 times. They need a FED Investigation quick!

A terrible way to buy medications because they offer free shipping through the USPS. You’d think that was a great value until you realize how broken the USPS system is! I ordered medication almost 30 days ago and it’s been delayed or lost through the USPS. This is the second time it’s happened ordering through Blink. I sent Blink an email, and they couldn’t care less! Avoid Blink!!

Called Phantom Pharma. They directed to BlinkRx. Called.. AI system .. Caught in AI loop. Called directly.. 12 mins to answer. Asked about the price of Voquezna. They said transfer script and then we will tell you price. Given how they handle customer service (terrible) the risk of transferring was too great. If it was $ diff why would I go through the drill. Trust pilot shows lots of 1star ratings. That says a lot.