Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
465 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop custom blinds, shades, and shutters from window treatment professionals. The #1 rated website for custom blinds. Free samples shipped in 1 day.At Blindster, we offer high-quality, custom window treatments at unbeatable prices. Our extensive selection, easy-to-use website, and top-notch customer service set us apart from the competition. Whether you’re a first-time DIYer or a seasoned pro, we’re here to help you every step of the way.
Blindster.com (blindster.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 24 reviews with 4 stars · Clear filters
Had a mis strung blind and sent a replacement free of charge fast.
By Schatz
Response from Blindster.com· Sep 8, 2026
Thank you for your wonderful feedback, Schatz! We’re glad our customer service team was able to assist with the mis-strung blind and get a replacement sent out quickly and at no additional charge. We appreciate you giving us the opportunity to make it right and thank you for choosing Blindster!
Gives me the privacy I want and looks great in the three rooms Blindster made for me. Each room was done in a different color with one room with the top/bottom opening feature.
By dan L.
Response from Blindster.com· Aug 13, 2026
Hi Dan, thank you for sharing your feedback! We're so glad to hear you're happy with the look and privacy of your new shades. It sounds like you created a great variety throughout your home with the different colors and top down bottom up lift. We truly appreciate your business and hope you enjoy your shades for years to come!
When installing the blinds , the clips that hold the shade down, one of the ears were broken of, is there anyway to buy parts for these.? Other than that we are enjoying the shade on the deck
By Angela C.
Response from Blindster.com· Jul 7, 2026
Hi Angela, thank you for your review! We’re happy to hear the shades are working well for your deck, but we apologize that one of the hold-downs was damaged during installation. Our customer service team will be reaching out to you to help with obtaining the replacement part you need. We appreciate you bringing this to our attention and hope you continue to enjoy your new shades!
The shades are great, exactly as described. Fit is perfect. I had to get a different type of mount but that has nothing to do with you guys, it’s just the frame type. Only minor complaint was delivery took longer than expected.
By Stephen
Response from Blindster.com· Jun 18, 2026
Thank you so much, Stephen! We’re glad to hear your shades fit perfectly and are exactly as described. We appreciate your feedback regarding delivery timing and are happy you’re pleased with the final result!
Use of web site was good. Order came as expected and well packed. I ordered some black "black out" roller shades with motors. This was for a unique situation as I'm using them in a protected patio area. Blinds are very competitive price and quality wise. I wish the bottom bar was heavier. It's a bit curled at the bottom. Also make a black out that's black on both sides.
By MM
Response from Blindster.com· May 21, 2026
Thank you for your thoughtful review! We're happy to hear your order arrived as expected and that you've been pleased with the quality and pricing of your shades. We also appreciate your feedback about the bottom bar and blackout color options. The slight curl at the bottom should improve over time, as the bottom bar typically straightens out the longer the shade is left hanging. Thank you again for sharing your experience with us!
I have a few of these top down bottom up blinds, and like them. I don't mess with many of them, they're just usually closed. I have had to replace a couple due to bottom up not going more than a quarter up. The last one had a string break. I've noticed the mechanism inside has changed so I hope that whatever changes have been made will solve both issues I've had.
By Geoff
Response from Blindster.com· Apr 8, 2026
Hi Geoff, thank you for your feedback and for being a repeat customer—we truly appreciate it! We’re sorry to hear about the issues you’ve experienced in the past. We’re glad you noticed the updated mechanism. If you ever run into any concerns, please don’t hesitate to reach out—we’re always here to help!
I received my order quickly, the blinds fit well in the windows and installation was easy. The No-Tools Vinyl Faux Wood blinds didn't look like faux wood; more like thick vinyl. That was a little disappointing, but I should've been more thorough in looking at the photo of the up-close blind. The other faux wood blinds I received are very nice and look great in my windows. I had an issue with the brackets with one of my No-Tool blinds (had ordered 3) and I called to purchase new brackets. Cindy in Customer Service was able to set up a new set of brackets for me at no charge. Blindster is a company that stands behind their product.
By D. G.
Response from Blindster.com· Mar 31, 2026
Thank you so much for your detailed review! We're glad to hear your order arrived quickly, installation was easy, and that your blinds fit well. We appreciate your honest feedback about the No-Tools Vinyl Faux Wood blinds. We're especially happy to hear that Cindy was able to assist you with the replacement brackets and provide a positive experience. It means a lot to know you feel we stand behind our products. Thank you again for choosing us!
Product was packed and shipped well. I liked having the room notes on the packaging and product wrap.
By Phil H.
Response from Blindster.com· Mar 20, 2026
Hi Phil, thank you for your feedback! We’re glad to hear that your order arrived safely and that the room names made things easier for you. We appreciate your support and hope you enjoy your new blinds!
